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Cornerstone Ford Chrysler

Elk River, MN

3.9
176 Reviews

17219 Hwy 10 NW

Elk River, MN

55330

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Showing 176 reviews

February 09, 2024

I recently bought a Toyota Highlander from the Elk River Ford location. I worked with sales person Josh. The process was seamless all of the way through. I've used Cornerstone for years at their Rockford Rd More

by kevinhagen66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh 5 plus stars
December 17, 2023

What an amazing experience of buying our 1st car in Minnesota. All the staff went out their way to make us happy. Not only did we get 5 star service, but we walked out with our dream JEEP Grand Cheroke More

by Mirella Dalla Venezia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Sims, Chase Urista, Keri Kindelspire
Dec 18, 2023 -

Cornerstone Ford Chrysler responded

Mirella, thank you for leaving such a great review for our teams! Congratulations on the new Jeep Grand Cherokee!

November 21, 2023

Up front and honest dealership! Anthony Manderfeld listened to all of our requests and answered all of our questions in a very timely manner. He went out of his way to make sure we More

by rob b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Manderfeld, Keri Kindelspire
November 13, 2023

Went in for an oil change and fuel filters. Started out fine but while in the waiting area I had the pleasure of listening to the service writers swearing in conversation. M F this F that. Afte More

by 97f350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keri Kindelspire
Nov 14, 2023 -

Cornerstone Ford Chrysler responded

97f350, thank you for leaving an honest review. Unfortunately, we are not able to find your name, 97f350, in our customer database. We would be happy to review your concerns and service records with you. Please contact our Service Manager, Chris Loe, at 763-441-2300.

Nov 14, 2023 -

97f350 responded

I’ve already talked to the general manager and actually met with the quick lane manager. Who by the way was no help at all. He already had a story made up by the time I got there and was no help. Also not sure why my name isn’t in the system. This seems to be an ongoing excuse as well. Might be that truck isn’t in my name not sure.

August 18, 2023

The lady In service department to day needs to go the worst person I have ever dealt with we had a rustproofing done there and now we have rust on a door I will never go back to this dealership for ever More

by Kndogh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Female in service needs job training
July 25, 2023

I had to drive 500 miles to find this vehicle. Brett and John were both the consummate professionals. While they were very tight on the price, I do believe it was a fair price. If II had to drive More

by packagepro5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brett, Jon
Aug 04, 2023 -

Cornerstone Ford Chrysler responded

We appreciate you leaving Brett & John a great review. We are pleased that you had a good experience and felt the price was fair.

May 01, 2023

Protect your investment, shop somewhere else! I had the GM Chris loose his mind at me, saying he would press charges against me if I came there and shared what happened to me at this dealer!!! I More

by D_Monroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
GM Chris, Brittany O' Keefe
May 02, 2023 -

Cornerstone Ford Chrysler responded

Dear David, unfortunately we disagree with much of your baseless accusations and representations. We have notified you that due to your hostile and derogatory treatment of our staff, we will no longer be doing business.

May 02, 2023 -

D_Monroe responded

My accusations are not baseless! I was also 100% professional until being forced to make up for your staff's constant lack of vehicle knowledge, or ability to even read a part number. I have written documented proof directly from multiple staff members if you'd like to see EVERYTHING I said is true! As you openly refuse to release a safety harness to me, THAT IS ALREADY PAID FOR, putting in jeopardy the life of any passengers in my vehicle!

April 04, 2023

Ben Anderson was very professional while going over the sale of my new 2023 F-350 More

by scottbrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Anderson , Keri Kindelspire
May 02, 2023 -

Cornerstone Ford Chrysler responded

Thank you for your great review! Congrats on the new Truck!

December 20, 2022

I smashed my truck and needed a vehicle fast. They worked fast and efficiently and got me a new truck. More

by The Big Swede
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tery Berg, Keri Kindelspire
Dec 20, 2022 -

The Big Swede responded

+

Dec 20, 2022 -

Cornerstone Ford Chrysler responded

Big Swede, thank you for your review. Congrats on your new truck!

August 07, 2022

Our Salesman Anthony was very kind and profesional! I would definitely seek him out if I were to purchase again from Cornerstone Ford! The warranty salesperson and finance person were great as well! More

by coreyse1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony in sales
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