Cornerstone Ford Chrysler
Elk River, MN
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I recently bought a Toyota Highlander from the Elk River Ford location. I worked with sales person Josh. The process was seamless all of the way through. I've used Cornerstone for years at their Rockford Rd Ford location. I worked with sales person Josh. The process was seamless all of the way through. I've used Cornerstone for years at their Rockford Rd. location. Brandon the service manager always treated me like family, showing concern about every aspect of my vehicle being serviced and or my general questions and concerns. Never over selling any service or product. He is the reason that I continue to use Cornerstone for service, and now the Elk River location is my main dealership because of the personal service that I received from Josh while buying my used SUV. I cant express how pleased I am with the PERSONAL service I receive from the Cornerstone Family. I will definitely be back. Thank you again Kevin Hagen More
What an amazing experience of buying our 1st car in Minnesota. All the staff went out their way to make us happy. Not only did we get 5 star service, but we walked out with our dream JEEP Grand Cheroke Minnesota. All the staff went out their way to make us happy. Not only did we get 5 star service, but we walked out with our dream JEEP Grand Cherokee at a brilliant price. All the departments were excellent. Fast, reliable and trustworthy in one dealership! I highly recommend Cornestone Auto-Elk River. ⭐️⭐️⭐️⭐️⭐️ Thank you! You will see us again! More
Up front and honest dealership! Anthony Manderfeld listened to all of our requests and answered all of our questions in a very timely manner. He went out of his way to make sure we Anthony Manderfeld listened to all of our requests and answered all of our questions in a very timely manner. He went out of his way to make sure we had the best experience possible buying our dream vehicle! We put our order in and come delivery time we paid exactly what we expected with no mark ups or anything of that nature. Will be coming back when it's time to buy another vehicle! More
Went in for an oil change and fuel filters. Started out fine but while in the waiting area I had the pleasure of listening to the service writers swearing in conversation. M F this F that. Afte Started out fine but while in the waiting area I had the pleasure of listening to the service writers swearing in conversation. M F this F that. After about an hour goes by I'm watching them try to replace my fuel filter. Not having very good luck and frustration kicking in I notice the tech with a hammer and ply bar trying to install a filter. At this point i asked the service writer to please get another tech to finish the job, he did nothing. Finally get my truck back after 2 1/2 hours later 4 fuel filters and full of oily hand prints and handed the window sticker. Met with the manager that was a waist of time. He didn't see anything wrong with what happened. More
The lady In service department to day needs to go the worst person I have ever dealt with we had a rustproofing done there and now we have rust on a door I will never go back to this dealership for ever worst person I have ever dealt with we had a rustproofing done there and now we have rust on a door I will never go back to this dealership for ever stay in a small town you will have better service More
I had to drive 500 miles to find this vehicle. Brett and John were both the consummate professionals. While they were very tight on the price, I do believe it was a fair price. If II had to drive Brett and John were both the consummate professionals. While they were very tight on the price, I do believe it was a fair price. If II had to drive 500 miles to find this vehicle. Brett and Jon we’re both the consummate professionals. While they were very tight on the price, I do believe it was a fair price. If I were to need another vehicle would choose them despite the drive. More
Protect your investment, shop somewhere else! I had the GM Chris loose his mind at me, saying he would press charges against me if I came there and shared what happened to me at this dealer!!! I I had the GM Chris loose his mind at me, saying he would press charges against me if I came there and shared what happened to me at this dealer!!! I have made multiple purchases to pick up parts at this dealer, 100% of the time I was given wrong parts, including Ford parts given to me for my RAM. This dealership will lie to you, either that or be completely incompetent as they tell you the trucks came with a black C pillar, but a beige seat belt harness. Then they will even weaponize incompetence as they hold my safety harness for weeks, not even letting me know they have my part for over a week and a half, as they say I'll have to make a 2 hr trip to go pick it up, again, and again, and again hoping maybe this time they actually hand me the part I showed them on my receipt even! This place steals from me, as they threaten to press charges for me telling people how they've taken care of me! Not worth your time liars, with no integrity, who truly don't know what they're talking about, and I can tell you they will not give you parts you've already paid for unless you do all their leg work for their 0% completion rating! When you get bonus parts from them don't be stupid like me and tell them. Their GM is obviously trying to scare people not to speak up against their cornerstone on the shifting sands! More
Our Salesman Anthony was very kind and profesional! I would definitely seek him out if I were to purchase again from Cornerstone Ford! The warranty salesperson and finance person were great as well! I would definitely seek him out if I were to purchase again from Cornerstone Ford! The warranty salesperson and finance person were great as well! More