
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Dan was great, very easy to work with. He explained everything and answered all my questions. He has followed up on everything he said he would. everything and answered all my questions. He has followed up on everything he said he would. More
Thanks to Anna, Sam and the entire Cortese team for a fantastic experience while buying my new Jeep Grand Cherokee. I arrived 10 minutes before the dealership opened to have a look around and was immedi fantastic experience while buying my new Jeep Grand Cherokee. I arrived 10 minutes before the dealership opened to have a look around and was immediately greeted by Sam Cubiotti. Sam spend some time listening to what I was looking for and then took me out to look over a nice selection of vehicles that met my criteria. He then arranged an extended test drive of the exact vehicle I was interested in. Once back in the dealership to talk "business" (the dreaded negotiation), I was introduced to Anna Moretti, Senior Sales Consultant who politely walked me through my purchase options and allowed me to outline for her the kind of deal I was looking for. She immediately went to work and was able to secure precisely what I had asked for, without all the back and forth game playing normally associated with car buying. What a delightful lady and a wonderful buying experience. From my arrival at the dealership to the completion of the deal in record time, and best of all I was able to pick up my new vehicle the same afternoon. If you are looking for a great car and a dealership you can feel good about, you owe it to yourself to take a look at Cortese. I'm glad I did! More
Lisa Puma followed up the email regarding the type of car I was looking for by calling first thing in the morning. She set everything into motion for my appointment and test drive. Our sales rep was And I was looking for by calling first thing in the morning. She set everything into motion for my appointment and test drive. Our sales rep was Andrea Grippi - who was fantastic. She is energetic, had already narrowed the search down based on the information sent via email, and had a few cars ready to go. Andrea was fun to work with - something I never thought I'd say about a car salesman. My wife Marianne said she feels comfortable calling Andrea if she has some questions about the car and she's never felt that way about a dealer before. Cortese was the third dealership we had been too that day and we had planned to go to a fourth - but the buying experience was so good we closed the deal without visiting the other car lot. Andrea was more into customer service than "selling" and it actually made us ready to buy the car. She also introduced us to guys in the service department, something else no other dealership did. Joe DiGuardi was friendly and professional on the financing side of things. I would prefer to have the information about the extended warranty options prior to coming into pick up the car and finalize paperwork - just because it slows the process down and dampens the excitement of buying the car. I assume that's just the model the dealership follows and this doesn't reflect on Joe's job or interaction with us at all. And - 5 days after buying the car, we love it! Thanks. Scott & Marianne Benjamin More
Tony did a great job in answering questions and explaining the car. The overall experience at cortese was excellent, I saw the photos of the car on the Internet and it looked as good in person as i explaining the car. The overall experience at cortese was excellent, I saw the photos of the car on the Internet and it looked as good in person as it did on the web. More
I came into the store knowing what I wanted, and Dan was able to get it for me at a price I could afford. Gave me a fair price on my trade in considering the condition, and made the whole process as quick a able to get it for me at a price I could afford. Gave me a fair price on my trade in considering the condition, and made the whole process as quick and easy as possible for me. More
Tim May did a fantastic job getting me the best deal possible on a new 2012 Fusion. The sales process was painless. I would recommend Tim and Cortese to all my friends. possible on a new 2012 Fusion. The sales process was painless. I would recommend Tim and Cortese to all my friends. More
I was looking for a new car with a limited budget and Tom was welcoming. He didn't try to fast talk me, but made me feel comfortable by showing me cars within my price range and explaining the buying and lea was welcoming. He didn't try to fast talk me, but made me feel comfortable by showing me cars within my price range and explaining the buying and leasing options. I felt no pressure to make a decision and he encouraged me to take my time to find the car that is right for me. Once I made a decision, he worked DILIGENTLY to get me the best payment plan. I was more than statisfied with Tom Fogg and the other staff who were able to get me the best deal possible and on the road. :) More
Dan Tucker was very helpful in finalizing the installation of our trailer hitch, and even drove our Escape to our house when the work was completed. installation of our trailer hitch, and even drove our Escape to our house when the work was completed. More
An outstanding buying experience in all respects. Anna was thoroughly informed about all aspects of the vehicle's performance and features, and discussed those with me in a factual manner free of hyperbol was thoroughly informed about all aspects of the vehicle's performance and features, and discussed those with me in a factual manner free of hyperbole or degrading other manufacturer's products. She was always responsive, allowing me to go at my own pace, and spent as much time with me as I desired. The car was ordered just the way I wanted, she kept me informed on its status, and it arrived almost exactly at the estimated time. I look forward to giving as many referrals as I can to Cortese and Anna. I also want to note that anyone else with whom I had contact, no matter how briefly, was competent and professional with a friendly demeanor. Cortese is a top shelf operation. More
I had a good idea of what I was looking for in a new car but the combination of what I wanted was not easy to find. Shane took the time to listen and made the suggestion to order the vehicle I wanted. I ask but the combination of what I wanted was not easy to find. Shane took the time to listen and made the suggestion to order the vehicle I wanted. I asked for a back up camera in the Escape and had been told at another dealership it could not be done. Shane made a few calls and discovered it could be done. The trade in value of my existing car was extremely fair and an amount was even added if I made the deal that day. I never felt rushed or pressured when working with Shane...in fact we seemed to work together on getting the vehicle I wanted. I have already told friends about my experience at Cortese and highly recommend them. More