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Cortese Ford Lincoln
Rochester, NY
2,478 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
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Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,478 reviews
October 19, 2026
Keith and Darren VanOrden always take care of me and look out for my best interests! out for my best interests! More
by markg50
Verified Customer
October 17, 2026
Service team is always on point. Communication is always quick and helpful. I'm happy to have service on my lightning done there Communication is always quick and helpful. I'm happy to have service on my lightning done there More
by phiota
Employees Worked With
October 16, 2026
Joe and really all the others at Cortese service are the best! Even though we were only in for the Maverick’s yearly safety inspection, they went over everything, making sure that the oil change was curren best! Even though we were only in for the Maverick’s yearly safety inspection, they went over everything, making sure that the oil change was current and installed a recall software update. After service, our vehicle was delivered the car in tip-top condition, and long story short, even though the visit was only for low cash, we still got the VIP service. More
by Marco
Employees Worked With
October 15, 2026
Very knowledgeable personnel and staff. Would recommend them to anyone who's looking at getting a vehicle! Would recommend them to anyone who's looking at getting a vehicle! More
by achiliy
October 15, 2026
Cortese Ford have always provided me with excellent service for my Ford F150 Pickup Truck. service for my Ford F150 Pickup Truck. More
by AO
October 15, 2026
Darren in service is very knowledgeable and helpful. Everytime I come in for something he is always there to help. Everytime I come in for something he is always there to help. More
by bassin1
Employees Worked With
October 14, 2026
Very good experience with Jim Spinelli! He was very friendly and professional! V ery happy with our purchase. He was very friendly and professional! V ery happy with our purchase. More
by miquelina
October 14, 2026
I received a notice there was a safety recall on my Lincoln Nautilus and when I call into service I was scheduled promptly for the updates. Lincoln Nautilus and when I call into service I was scheduled promptly for the updates. More
by linda@avarussolutions.com
October 13, 2026
Your service department lied to me and told me the transmission wasn't covered under my vehicle's extended warranty plan. I believe this was done in an attempt to get me to pay cash for the replaceme transmission wasn't covered under my vehicle's extended warranty plan. I believe this was done in an attempt to get me to pay cash for the replacement instead of the set amount that comes from a warranty service plan. I believe the service department also falsified statements to me, saying that they had never dealt with the continued Service plan provided in the link directly from the Ford website. I understand that this may be a 3rd party, but this is still a Ford product. I verified this by calling the warranty company and going through the Ford website. I also think your service department put me behind customers who were paying cash, and as a result, I ended up waiting over a month to get my truck back. This is not the first issue I have had with your service dept. But it is the last. I will never set foot in a Cortese dealership again. More
by grant36
Employees Worked With
