Cortese Ford Lincoln

Recently, we had the pleasure of purchasing a 2013 BOSS 302 at Cortese West Henrietta, NY. While we know searching for and buying a car can be very stressfull, we found that not to be the case at Cortese 302 at Cortese West Henrietta, NY. While we know searching for and buying a car can be very stressfull, we found that not to be the case at Cortese. We were very impressed with the service we received from Consultant Shane Chapin. He is experienced, knowledgeable and thorough, answering all of our questions. After several trips to the dealership and many hours of negociating, Shane was always professional and patient. We also had a nice experience with the Head Machanic Harry Devoe. He has a wealth of information about the BOSS 302 and was considerate of our "protective behavior" when we had to leave our new car in his hands to set our Trac Key. Additionally, we'd like to mention Suttle Driver Jake. He was prompt, pleasant and conversational. These men have great PR skills and we would highly recommend this dealership because of them. Thank you ! Dennis and Veronica Capriotti More

Brought in my car today to get fixed. The brakes were squealing and it was annoying to drive. Ed on the service area was extremely pleasant and kept us updated on what was going on. I am paying nothing o squealing and it was annoying to drive. Ed on the service area was extremely pleasant and kept us updated on what was going on. I am paying nothing out of pocket and they even will get me a rental free of charge if it isn't ready when I come to get it Monday. I had an unpleasant experience before but John cortese personally called me to clear everything up. That is how you run a business! Thanks guys for making me happy again and getting my cute little car back in perfect condition! More

Just recently purchased a new Ford Edge at Cortese and had a great experience, much better than we expected. Dan is a friendly, no-pressure sales guy who clearly worked to get us the "out the door" pricin had a great experience, much better than we expected. Dan is a friendly, no-pressure sales guy who clearly worked to get us the "out the door" pricing we requested. Honestly I thought we were going to walk out the door without the car, but he really came through for us. That particular day, he was quite busy, but still he took the time to sit in the car with us and help us learn all the bells and whistles. It was especially nice that he threw in his personal experience with the Ford cars, Sync, and so on. Thanks Dan! More

We appreciate dealing with Bill Clifford. He is a We appreciate dealing with Bill Clifford. He is a sincere, caring person. This was our third purchase from him. We will be telling our friends about We appreciate dealing with Bill Clifford. He is a sincere, caring person. This was our third purchase from him. We will be telling our friends about our experence. The dealer ship has been great to us also. We look forward to doing busness with dealership and Bill Clifford in the furture. The Carson's Ivan & Diana More

Bob and the staff at Cortese Dodge did a Great Job of understanding my needs, what I wanted and made everything easy for me. I Love my New Dodge Journey! A+++++++++++ understanding my needs, what I wanted and made everything easy for me. I Love my New Dodge Journey! A+++++++++++ More

Thank you so much to Denise Warren for the fantastic car buying experience! We would ABSOLUTELY go back to Cortese to work with her again. buying experience! We would ABSOLUTELY go back to Cortese to work with her again. More

We were able to sit down and talk with the general manager (Joe) and express any and all of our concerns regarding the vehicle we purchased. He gave us peace of mind and treated us very fair. My husba manager (Joe) and express any and all of our concerns regarding the vehicle we purchased. He gave us peace of mind and treated us very fair. My husband and I really appreciated how he took his time explaining all of our options yet at the same time he was very prompt in finding the answers to our many questions. We definitely recommend this dealership and highly recommend going to Joe Provvidenza if you have any concerns! More

The Dealership, Shane Chaplin and Joe the Finance Manager were outstanding to work with. Honestly one of the best car purchase experiences I have ever had. They really helped me understand the financing op were outstanding to work with. Honestly one of the best car purchase experiences I have ever had. They really helped me understand the financing options and tried to help me get as many rebates as possible towards the purchase of my new Ford F150. They introduced me to the service team and the entire time we constantly asking if they could get me a beverage or if there was anything they could do to make me more comfortable. Outstanding experience! I would recommend dealing with Shane Chapin. He was able to answer all of my technical questions about the vehicle I was purchasing. He also has a very calm and honest demeanor. I did not feel like I was being forced to make a purchase at any time. Very impressed and extremely pleased. More

I have never had such a relaxed, and pressure free buying experience. Tim May, made sure all my questions were answered and helped me find the perfect car for my budget. Tim's excellent customer service and experience. Tim May, made sure all my questions were answered and helped me find the perfect car for my budget. Tim's excellent customer service and complete honesty has made me a Cortese customer for life. I can’t say enough about the excellent teamwork of Tim May & Joe DiGuardi. They are a top-notch team!!! More

Andrea was super friendly, found me exactly what I was looking for in a car with low mileage, newer, and a low monthly payment. She has great customer service and cortese does everything possible to work looking for in a car with low mileage, newer, and a low monthly payment. She has great customer service and cortese does everything possible to work with you, even if you have bad credit! I highly recommend this place. More