Cortese Ford Lincoln

I came to Cortese looking for a used truck. I met Fahad Siddiqui, he made me feel very comfortable. I did not like the used truck I came to see and jokingly asked Fahad if he could get me into s new F150 Siddiqui, he made me feel very comfortable. I did not like the used truck I came to see and jokingly asked Fahad if he could get me into s new F150 for a certain price and to my surprise he said he could and he did. Fahad went above and beyond what a normal sales person would do. He made my buying experience very pleasurable and stress free. More

We last dealt with the Cortese dealership in 1988 and we were very disappointed with the experience, and we ended up buying a new 1989 Dodge Grand Caravan from another local dealership. Our experience wi were very disappointed with the experience, and we ended up buying a new 1989 Dodge Grand Caravan from another local dealership. Our experience with the recent purchase of a 2010 Ford Edge was outstanding in all respects. We were treated with great courtesy and respect by all Cortese personnel, the facilities were clean, comfortable and convenient on each visit, and the attention to customer service and customer satisfaction by everyone we dealt with was remarkable. It is obvious this dealership hires top notch people who are well trained, enjoy their work and make the customer feel at ease and appreciated. The knowledge and professionalism of the salesman we dealt with, Tim May, was outstanding, and I would recommend Tim to anyone looking for a great vehicle and car buying experience. The usually stressful price negotiation was handled in a fair, direct and non-stressful manner that resulted in a win-win outcome. The quality of the vehicle we purchased is top notch and all of the "dealer items" agreed to in the sale negotiation were handled quickly and to our complete satisfaction. We will strongly recommend Cortese to anyone we know who is looking to purchase a new or pre-owned vehicle. Mark & Kate Leunig More

I'd like to thank Anna Moretti and Cortese Auto for making the purchase of our Dodge Durango a smooth and pleasant experience. They gave us top dollar for our trade in order to fit us into the monthly making the purchase of our Dodge Durango a smooth and pleasant experience. They gave us top dollar for our trade in order to fit us into the monthly payment were comfortable with. Thank you very much! More

I was shopping for a new car and went to Cortese to get a price. Met with Andrea Grippi for quite a while and told her I had some other quotes and would get back to her. When I got home there was an email fo price. Met with Andrea Grippi for quite a while and told her I had some other quotes and would get back to her. When I got home there was an email form her thanking me for coming in. No other salesperson sent me a thank you note. When I returned she made the experience painless and very pleasant. She was not pushy and worked with me to get the best deal on the car. I would rate Andrea with five stars ***** in terms of knowledge, personality and sales expertise. More

Denise Warren is the absolute most patient and friendly sales person I have ever had the pleasure of working with. She is also the first Woman I have worked with. My car buying experience is forever change sales person I have ever had the pleasure of working with. She is also the first Woman I have worked with. My car buying experience is forever changed thanks to Denise. More

Tizo was very friendly & did not over sell. Good knowledge of the industry & thorough. He was very attentive to my needs when I picked up the car as I was a bit rushed to get to an out of town meeti knowledge of the industry & thorough. He was very attentive to my needs when I picked up the car as I was a bit rushed to get to an out of town meeting. I would highly recommend Cortese and Tizo to family & friends. Regards, Greg from Buffalo More

I found Cortese Auto Group via the internet while doing I found Cortese Auto Group via the internet while doing some pre-purchase research on Chrysler Pacifica's. Cortese happened to have one on their I found Cortese Auto Group via the internet while doing some pre-purchase research on Chrysler Pacifica's. Cortese happened to have one on their lot that was just a bit different from the one I was looking at in Buffalo. I sent an e-mail to the person listed on their web site and received a prompt reply. An appointment was set for the following Saturday with Tommy Ciavarri. When my wife and I arrived at the dealership we were greeted by Tommy, who promptly showed us the Pacifica. When I asked about a test ride he informed me that he would have to go with us as this is company policy. After an objection from me, Tommy obtained permission from the General Manager and allowed my wife and I to take the vehicle on our own. Once I was satisfied that this car was in good working order, it was time to talk deal. After a short time and a visit from the GM, we got to a price I could live with. I am still certain that there was more money on the table to be had, but I was ok with that. What salesman wouldn't want to keep as much as possible in profit and, in doing so, increase his commission? When it came to financing the vehicle, Cortese was very helpful; it went smoothly and they obtained a lower interest rate and payment for us than we thought we would get. Prior to delivery of this vehicle, I made it clear to Tommy that I was a bit of a stickler when it came to how this vehicle should be detailed. I let it be known that if it was not spotless, I would return to Buffalo without a Pacifica. Delivery day went without a hitch! The vehicle was very well detailed and all the paperwork was in order. I was slightly disappointed that there was only a quarter tank of gas--they could have spent a little of their profit and at least filled the tank. I would have settled for half. When I purchased the vehicle, it was noted that there was no owner's manual with the car. Tommy assured me that he would find a manual, new or used, and send it to us. Sure enough, a few weeks later it arrived. One small complaint about the dealership, they under charged on the registration by eight dollars and more or less held my registration hostage until we coughed up the money. My wife and I both thought this was just a little picayune. I have now had this Chrysler Pacifica for about three months and have driven it about five thousand miles. So far, I am very happy with the vehicle as well as with Tommy Ciavarri and the Cortese Auto Group over all. More

Tim was fantastic to work with. He was extremely informative and took a lot of time to make sure we were satisified with our new vehicle. Being a new buyer to this specific vehicle we wanted to mak informative and took a lot of time to make sure we were satisified with our new vehicle. Being a new buyer to this specific vehicle we wanted to make sure we were investing into a great product and company. Tim made us feel welcomed and confident that our car would be a great investment. He worked hard to get us a deal that we wanted and continues to answer my husbands never ending questions. If your looking for a personable dealer who cares alot about the people and not just about the sale then ask for Tim and you wont be dissapointed. One more thing....we had to bring our newborn which was a challenge in itself and Tim never looked annoyed and was very "kid friendly". Thanks for the great experience! More

When I called and talked to Ken Yaw about my situation and what my need was he took my information and asked me to give him a little time and call him back. When I called him back about 3 hours later, not and what my need was he took my information and asked me to give him a little time and call him back. When I called him back about 3 hours later, not only did he get me financed but also had a vehicle ready for me to look at. I came the next day to see and test drive the vehicle. My 2 boys were with me and we fell in love with it. Tim May was the salesman with me and he answered all my questions and was very knowledgeable. I told Tim that I wanted the vehicle and wanted to know how soon I could get it. 2 hours later I was driving out of the dealership. Tim walked me around the dealship and showed me around and also introduced me to the people. Everyone was very friendly and made me feel welcome. I can honestly say that this was my best experience ever with a dealership. I will definately be a repeat customer. More

We really appreciate Wayne's help. We picked up my car today and couldn't be more excited. He was very sensitive to our time constraints and went above and beyond to make everything happen. The Best Car today and couldn't be more excited. He was very sensitive to our time constraints and went above and beyond to make everything happen. The Best Car Buying Expirience we have had yet. The Hurley's More