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Cortese Ford Lincoln - Service Center
Rochester, NY
1,260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,260 Reviews of Cortese Ford Lincoln - Service Center
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May 16, 2018
great communication! I appreciate the great service and the text messages before and after my appointment. I felt connected and knew how to get assistance, if needed. I appreciate the great service and the text messages before and after my appointment. I felt connected and knew how to get assistance, if needed. More
by phlind
Verified CustomerEmployees Worked With
Al
May 14, 2018
Great Service As Always! The Cortese Ford Service team are second to none! I have NEVER had a bad experience with them and feel confident that they are always looking out for The Cortese Ford Service team are second to none! I have NEVER had a bad experience with them and feel confident that they are always looking out for me and my Ford Explorer. More
by Colleen.Miller
Employees Worked With
I am sorry that I did not catch the name of my Service Advisor
May 10, 2018
Satisfying I rarely have a bad visit. I have never been told I need a repair or part replaced that wasn't really needed. Everyone is really friendly and helpf I rarely have a bad visit. I have never been told I need a repair or part replaced that wasn't really needed. Everyone is really friendly and helpful. Darren Vanorden is a pleasure to work with. More
by pellen29
Employees Worked With
Darren Vanorden
May 08, 2018
Great experience I came in without an appointment and thought I would need to leave my truck for days. The Cortese service dept. took excellent care of my truck that d I came in without an appointment and thought I would need to leave my truck for days. The Cortese service dept. took excellent care of my truck that day correcting a problem caused by a different service business that I will never go to again. Thank you! More
by paul0904
May 08, 2018
Installation of Drop in Bed Liner Darren told me what to expect for a timeframe and he was spot on. the installation looked great. I am very happy with the result. Darren told me what to expect for a timeframe and he was spot on. the installation looked great. I am very happy with the result. More
by wilsonw
Employees Worked With
Darren, Naim
May 08, 2018
Convenient and easy to deal with I am always able to get an appointment that is convenient for me. The service specialist are friendly and easy to deal with. My questions are always a I am always able to get an appointment that is convenient for me. The service specialist are friendly and easy to deal with. My questions are always answered to my satisfaction. More
by nanadonna3
Employees Worked With
May 07, 2018
Takes Personal Care Darren and his team always takes personal care of me and my needs. He is happy to see me and has always made sure I get the best price and quality se Darren and his team always takes personal care of me and my needs. He is happy to see me and has always made sure I get the best price and quality service. They are flexible and accommodating. More
by kyderr
Employees Worked With
Darren VanOrden
May 04, 2018
Recall check Truck was taken in for recall check and I told the advisor I needed the truck back by 3pm becuase I had to pick my son up. They said they would make t Truck was taken in for recall check and I told the advisor I needed the truck back by 3pm becuase I had to pick my son up. They said they would make that time happen and beat it by 3 hours as I got the truck back around noon. Thanks for the prompt service. More
by rgc8801
Employees Worked With
I dont remember the employees name.
May 02, 2018
Excellent Service!! Excellent service from Patrick at Cortese Ford~ we have selected Cortese to service our vehicles for over 5 years, and have never been disappointed! Excellent service from Patrick at Cortese Ford~ we have selected Cortese to service our vehicles for over 5 years, and have never been disappointed! Professional, thorough, and courteous at every visit. 110 miles per day for our commute, we feel safe knowing that our vehicles are serviced by the professionals at Cortese! More
by bpursati
Employees Worked With
May 01, 2018
Recall fix and maintenance Patrick understood what I needed and made it happen. He even called me to let me know that they needed a little more time. Which was far more convenie Patrick understood what I needed and made it happen. He even called me to let me know that they needed a little more time. Which was far more convenient than driving there and finding it out. Thanks again. More
by tomfrink
Employees Worked With
