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Cortese Ford Lincoln - Service Center

Rochester, NY

4.6
1,254 Reviews

1,254 Reviews of Cortese Ford Lincoln - Service Center

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May 07, 2018

Takes Personal Care Darren and his team always takes personal care of me and my needs. He is happy to see me and has always made sure I get the best price and quality se More

by kyderr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren VanOrden
May 07, 2018 -

Cortese Ford Lincoln responded

Thank You for your review on Darren and his team, he been taking care of our customers this way for a long time! Glad to hear he's still giving his customers a premier experience! Ron

May 04, 2018

Recall check Truck was taken in for recall check and I told the advisor I needed the truck back by 3pm becuase I had to pick my son up. They said they would make t More

by rgc8801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember the employees name.
May 02, 2018

Excellent Service!! Excellent service from Patrick at Cortese Ford~ we have selected Cortese to service our vehicles for over 5 years, and have never been disappointed! More

by bpursati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018

Recall fix and maintenance Patrick understood what I needed and made it happen. He even called me to let me know that they needed a little more time. Which was far more convenie More

by tomfrink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2018

Always there for me Understanding and they take the time to make sure my needs are met , my veh. Purchases and service is always met with top notch team work More

by DARRENVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Rainey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Whaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Ciavarri, Burt Lyon, Cardell Bouie, Laura King, Donna Spofford, Jill Whitmire, Naim Daniels
April 30, 2018

Top Notch Team Outstanding service from the whole service department., specially Patrick and Darren, always a pleasure to deal with them, definitely the place to go More

by CR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2018

Patrick in Service is excellent! Patrick went out of his way to help me with a warranty repair and really did an excellent job coordinating this complex project. The service itself wa More

by k3hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2018

Have received quick and courteous service past 4yrs Good place to get car serviced. Always courteous, attentive and helpful. I can't speak to pricing exactly, but I would imagine routine service might c More

by climuti1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al....don't know his last name but works in service area
April 30, 2018

friendly,on time they are friendly and professional .save time and money too.waiting time minimum .they consult with client freely and friedly.wifi and tv available in More

by SANTAMOKTAN209
Recommend Dealer
Yes
Employees Worked With
darren, Dave Robinson, Dino Daloisio, Lisa Godar
April 30, 2018

You can’t beat the block! As a long standing Cortese customer, I continue to enjoy a high level of customer service, technical advice and fairness from the service writers. It’ More

by Taurus Limited
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al
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