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Cortese Ford Lincoln
Rochester, NY
2,464 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,359 service reviews
September 29, 2026
I received an exceptional customer service , Daren and and the staff members were courteous , knowledgeable , professional and polite. My car was serviced timely and completed in time. and the staff members were courteous , knowledgeable , professional and polite. My car was serviced timely and completed in time. More
by aanih
Verified Customer
September 28, 2026
I found that my truck was leaking oil from somewhere. I immediately called Cortese and they had me bring the Truck in right away without an appointment. I had to leave it unsure when I might get it back. I immediately called Cortese and they had me bring the Truck in right away without an appointment. I had to leave it unsure when I might get it back. The very next morning my service representative called me and told me the truck was ready to pick up. Because it was leaking oil they decided to pin point the leak and fix it right away. That’s what I call excellent service. Kudos to Zach, Scott and the mechanic that worked on it. More
by gosman
September 28, 2026
Joe was great and so were the mechanics I had brief interaction with in the waiting area. Service was really quick and I appreciate that. Great experience. interaction with in the waiting area. Service was really quick and I appreciate that. Great experience. More
by sezmuda
Employees Worked With
September 26, 2026
Darren and Joe are friendly and professional each and every time I'm in for service. I have 5 Ford dealers within a reasonable area and I choose to use Cortese for all my services. every time I'm in for service. I have 5 Ford dealers within a reasonable area and I choose to use Cortese for all my services. More
by MJLavelle
September 24, 2026
Friendly service writers quickly got the service written up. Didn't try to oversell additional work up. Didn't try to oversell additional work More
by db766
Employees Worked With
September 24, 2026
Very good service. Not much waiting time. Warm welcoming from front desk.Recommended for all Not much waiting time. Warm welcoming from front desk.Recommended for all More
by abygeorg
Employees Worked With
September 20, 2026
As usual, this awesome Team treated me with respect , honesty, & remained communicative throughout. Thank you Joe for answering my questions and putting me at ease. Thanks ALL! honesty, & remained communicative throughout. Thank you Joe for answering my questions and putting me at ease. Thanks ALL! More
by SavedStephanie
September 19, 2026
Joe Coon in the service department was very helpful and he continues to help me deal with Ford to get them to cover the issue with my truck. I would consider buying from Cortese Ford again because of his s he continues to help me deal with Ford to get them to cover the issue with my truck. I would consider buying from Cortese Ford again because of his support (If I ever decide to buy a Ford after this) More
by axc2241
Employees Worked With
Joe Coon
September 11, 2026
Everything went seamless from working with the salesman Erik tonight Brian in financing. I highly recommend the Cortese Family dealerships to anyone! Erik tonight Brian in financing. I highly recommend the Cortese Family dealerships to anyone! More
by rikk_santiago
Employees Worked With
September 05, 2026
They handled all my concerns to the best of their ability in a timely manner in a timely manner More
by vlaia333
