Corwin Ford Nampa

Took my car in on a Wednesday and said it would be done in two days but was not done until following Tuesday. Will was very nice and told me they didn’t even start it till Friday and my appt was wed 8 am I in two days but was not done until following Tuesday. Will was very nice and told me they didn’t even start it till Friday and my appt was wed 8 am I understand everyone is short handed and tech went home sick on Monday. My concern is why did they have me bring it in wed and not even got to it for 2days? Or offer me a car to drive In the meantime. More

This was a very good experience. We had a specific vehicle in mind and corresponded with Chad before we got there. Chad was great!! Professional, friendly, helpful. Connor was a We had a specific vehicle in mind and corresponded with Chad before we got there. Chad was great!! Professional, friendly, helpful. Connor was also great. Again, he was professional, helpful and very friendly. More

Corwin made our buying experience smooth and easy! We were welcomed immediately and brought to our salesman Luis who has been great to deal with and quick to get the answers to all the questions we've We were welcomed immediately and brought to our salesman Luis who has been great to deal with and quick to get the answers to all the questions we've had along the way. More

Corwin went above and beyond when my new truck experiences issues. Everyone there went to beat for me to make it right and get it fixed. A special thanks to Mike Lundbohm for sticking with it an experiences issues. Everyone there went to beat for me to make it right and get it fixed. A special thanks to Mike Lundbohm for sticking with it and keeping me informed. More

Great every body was friendly and answering all questions that I asked working with me on my trade I highly recommend Corwin ford that I asked working with me on my trade I highly recommend Corwin ford More

Excellent Service Writer assistance but dealership is very limited in ability to handle maintenance volume very limited in ability to handle maintenance volume More

Great fast and friendly service. Gave us great deals on our 3 cars' snow tires. Gave us great deals on our 3 cars' snow tires. More

Daniel and the group were of a great help and did a wonderful job. Parts were in when they said so, and the amount of time to get it installed was even shorter than anticipated. wonderful job. Parts were in when they said so, and the amount of time to get it installed was even shorter than anticipated. More

I had to wait 8 hours for a mobile repair that took literally 1 minute. Seriously, it was a 6 x 12 dash mat recall. Lift up the old one, set down the new one. Not even attached to anything. It took lon literally 1 minute. Seriously, it was a 6 x 12 dash mat recall. Lift up the old one, set down the new one. Not even attached to anything. It took longer to open the plastic bag that the new one came in than to replace the mat. My mobile appointment was from 8-4. Wouldn't you know - they arrived at 3:55pm. I live 2 miles from the dealership and they told me the reason I had to wait all day is that it saves them gas if they go to the farthest place first and work their way back - even if my repair only takes 1 minute. I am so utterly disgusted that Corwin Ford thinks anyone should give up a day of their life waiting like this. They knew from the start of the day that I'd have to wait all day until all of their other appointments were completed, but they didn't tell me that. And they knew that my recall was a 1 minute fix but that didn't matter in their scheduling. I don't matter. The customer doesn't matter. My other choice would have been to schedule an appointment at the dealership but whenever we've had an appointment there, they have literally put our Explorer locked on their back lot for 3 days "until they can fit it in". Can you imagine having to arrive at the Dr's office 3 days early? Or wait from 8-4 until the Dr. can walk out and hand you just a little band aid? I have 2 cars on warranty from here, I'll never buy another one from Corwin. I've owned Fords all my life and if I have to switch to GMCs to start finding decent dealerships then that's what I'll do. If I can't get my car serviced in a decent amount of time and they treat me like I don't matter, why should I do business with them? I should have known better after the troubles we had with service on the Explorer. After 2 years of working with them the service department continues to be horrible. More

Great service, excellent pickup and delivery. Corwin Ford is the place I go for all my auto needs, thank you. Corwin Ford is the place I go for all my auto needs, thank you. More