Corwin Ford Nampa - Service Center

Called Corwin and asked to drop off pickup and they said yes so next morning dropped it off and Jared checked it in and said it would be done in about an hour and a half and it was completed in that time fr yes so next morning dropped it off and Jared checked it in and said it would be done in about an hour and a half and it was completed in that time frame, He notified me it needed a couple of filters, I told him I would take care of them myself. when I picked it up, he was friendly and gave me my keys and the paperwork. More

Got my vehicle in fast and kept me informed on the progress. Because it was a repair of a previous repair it took no time to diagnose. Also were able to complete the recall notice on the vehicle. progress. Because it was a repair of a previous repair it took no time to diagnose. Also were able to complete the recall notice on the vehicle. More

I have been quite impressed with the customer experience focus at Corwin. Unfortunate paint problem was immediately addressed and corrected. focus at Corwin. Unfortunate paint problem was immediately addressed and corrected. More

The service was done on time. Friendly and helpful technician. I will continue to have my truck serviced at Corwin Ford. Friendly and helpful technician. I will continue to have my truck serviced at Corwin Ford. More

We had a very negative experience at Corwin Ford. 1-OUR WINDOW WAS SMASHED AT FORD AND THEY DID NOT COVER THE DAMAGES When we came to pickup our vehicle one of our windows had been broken in the par 1-OUR WINDOW WAS SMASHED AT FORD AND THEY DID NOT COVER THE DAMAGES When we came to pickup our vehicle one of our windows had been broken in the parking lot. Not only did they not contact us to let us know, when we told them about the issue they refused to pay for the damages. After multiple phone calls and time on the phone, they eventually paid a portion of the bill, but we still ended up having to pay out of pocket for damages that happened while they had our car. 2-ADDITONAL CHARGES THAT WERE NOT AGREED TO- They charged us twice as much for diagnostic fees before any fixes were incurred. When dropping off the car I very specifically asked about any and all diagnostic fees. 3- ADMIN ERRORS- I had to update my contact information from the previous owner and was very specific that they were not to be contacted.(Living abroad and 14 hr time difference) Ford wrote it down in person and took the info over the phone but still contacted the previous owner multiple times and had to get my information 2-3 times. 4- RECALL SERVICE ADMIN- We needed a couple recalls and asked for that to be done while getting serviced. They said it had to be a separate appointment where they come to our home. On the day of the recall, Ford still had our vehicle. We informed the recall person and they then offered to take care of it in house. (which we asked for in the first place) It ended up being unnecessary run around. Overall we are not interested in coming back to Corwin, the people were kind when interacting with them, but the service was far below expectation. More

Lloyd Gilreath helped us through a major blown motor problem and beat the expected time frame for new motor arrival, then got our truck back in right away for a secondary problem. Thank you for the grea problem and beat the expected time frame for new motor arrival, then got our truck back in right away for a secondary problem. Thank you for the great service and getting our truck back into our daily work operations More

The are very thorough and pleasant to deal with. And kept me informed every step of the way And kept me informed every step of the way More

From the initial reservation of my Bronco through the two years of waiting for it, the sales and service at Corwin Ford have been outstanding. years of waiting for it, the sales and service at Corwin Ford have been outstanding. More

Always have a great experience with Corwin Ford in Nampa. From our salesman Russ and Cody in the service department it’s what keeps us coming back. From our salesman Russ and Cody in the service department it’s what keeps us coming back. More

My wife was recently diagnosed with breast cancer and I was unable to take the car in myself. This service has been extremely beneficial for us. We greatly appreciate Corwin Ford of Nampa offering this ty was unable to take the car in myself. This service has been extremely beneficial for us. We greatly appreciate Corwin Ford of Nampa offering this type of service to their customers. More