31 Reviews
Write a Review31 Reviews of Ben Shelter
May 13, 2024
Crooks in the service dept telling me I needed FIVE different things (over $1000). I just had all five done by a local shop before taking truck in for recall. Never cleared the recall. Waited weeks f different things (over $1000). I just had all five done by a local shop before taking truck in for recall. Never cleared the recall. Waited weeks for Ford to update system, as that’s what service tech claimed was the delay. Later they admitted they never cleared The recall. On to Kendall now. More
Other Employees Tagged: Chris McKnight, Lloyd Gilreath, Cody Lubbes, Nick Younger, Amy Hawkley, Andy Coombs, Mike Lundbohm, Tanner Oswald , Paul Foley
May 06, 2024
Awesome service but it did take a long while 3 days for brake pads is ridiculous the service Tech did well and I was well informed but service time is really terrible brake pads is ridiculous the service Tech did well and I was well informed but service time is really terrible More
Other Employees Tagged: Chris McKnight, Lloyd Gilreath, Cody Lubbes, Nick Younger, Amy Hawkley, Mike Lundbohm, Tanner Oswald , Paul Foley
April 25, 2024
Great service very helpful would recommend your service to anyone thank you for your services to anyone thank you for your services More
Other Employees Tagged: Chris McKnight, Lloyd Gilreath, Cody Lubbes, Nick Younger, Amy Hawkley, Mike Lundbohm, Tanner Oswald , Paul Foley
March 14, 2024
Nick Younger was genuinely nice and cared about my car. I appreciated the call and care to detail. I appreciated the call and care to detail. More
Other Employees Tagged: Chris McKnight, Lloyd Gilreath, Cody Lubbes, Nick Younger, Amy Hawkley , Meghan Go, Armando Martinez
March 12, 2024
I took my car in to get a leak fixed they didn’t fix the leak the first time they got the car dirty and drove it 139 Miles and no one got back to me to tell me why they drove it that much not even a manager leak the first time they got the car dirty and drove it 139 Miles and no one got back to me to tell me why they drove it that much not even a manager. They had no explanation of why my car was driven that much. And then I had to bring it back in to have them fix it and clean it. More
Other Employees Tagged: Chris McKnight, Lloyd Gilreath, Cody Lubbes, Nick Younger, Amy Hawkley , Meghan Go, Armando Martinez
February 22, 2024
I like the fact that when I go there you I can get in and out out More
Other Employees Tagged: Chris McKnight, Lloyd Gilreath, Cody Lubbes, Nick Younger , Meghan Go, Armando Martinez, Miguel is always a guy I just go to relabel and tells me like it is and I respect him for that. Been going to him for over 9+years
February 11, 2024
My vehicle was towed in and I was called on Monday. On Friday they found the problem and would get back to me on Monday with word if extended warranty was going to pay for a new engine. 19 days later On Friday they found the problem and would get back to me on Monday with word if extended warranty was going to pay for a new engine. 19 days later I could finally get ahold of the advisor and he said that the work would be done in 2 days and the warranty would pay for a loaner. So I went for 20 days without a car because no one followed up with me. Inexcusable! More
Other Employees Tagged: The service manager
January 31, 2024
Quick and friendly service! Got it done in one day! Thank you so much guys! Got it done in one day! Thank you so much guys! More
Other Employees Tagged: Chris McKnight, Lloyd Gilreath, Cody Lubbes, Nick Younger, Amy Hawkley , Meghan Go, Armando Martinez
January 28, 2024
No complaints. Good service. Have all my servicing on this vehicle do here. No complaints. Good service. Have all my servicing on this vehicle do here. No complaints. More
Other Employees Tagged: Chris McKnight, Lloyd Gilreath, Cody Lubbes, Nick Younger, Amy Hawkley , Meghan Go, Armando Martinez
January 26, 2024
Got me in for an oil change despite later in the day and no appointment. Friendly staff. no appointment. Friendly staff. More
Other Employees Tagged: Chris McKnight, Lloyd Gilreath, Cody Lubbes, Nick Younger, Amy Hawkley , Meghan Go, Armando Martinez