Corwin Ford Spokane

Every one including Kiley and Jared were so helpful and went above and beyond They gave great customer service and took time to help me went above and beyond They gave great customer service and took time to help me More

Very honest and awesome dealership. Would absolutely go back when I need a new vehicle. Would absolutely go back when I need a new vehicle. More

We recently purchased a 2006 Acura MDX from Corwin Ford for our 18-year-old daughter. During the test drive, we noticed the steering felt unusually stiff during turns and specifically asked questions about for our 18-year-old daughter. During the test drive, we noticed the steering felt unusually stiff during turns and specifically asked questions about it, including whether fluids had been checked. We did not receive a clear answer. Shortly after leaving the dealership, the vehicle began making significant noises during turns that were not obvious during the test drive. We contacted the dealership multiple times by phone and email over several days trying to discuss the issue. When the manager finally returned our call, the conversation was extremely disappointing. Rather than listening to our concerns or showing any willingness to help, he immediately became defensive, accused my husband of lying, and repeatedly stated, “You signed 5 pieces of paper.” We fully understand the vehicle was sold “as is,” and we are not disputing that. What was upsetting was the dismissive attitude and complete lack of professionalism in handling a legitimate concern that arose almost immediately after purchase. We understand older used vehicles can develop problems, but customer service still matters. We came into this purchase excited to buy a vehicle for our daughter, and unfortunately the experience afterward left us feeling misled and disrespected. I would strongly recommend that anyone purchasing a used vehicle from Corwin Ford pay for an independent inspection before signing paperwork. This is the second time we bought from them, but we will not be back. More

Corwin staff was fine. Work done correctly. Tech support not so good Texts did not match emails and verbal discussions Work done correctly. Tech support not so good Texts did not match emails and verbal discussions More

I had a great, friendly, timely experience purchasing a ford maverick from Emily and Corwin Ford in the Spokane Valley. ford maverick from Emily and Corwin Ford in the Spokane Valley. More

They were great to get it right in diagnosing it order the part and was done next day I've always had great experience there that's why I keep coming back the part and was done next day I've always had great experience there that's why I keep coming back More

The most thorough and knowledgeable I have ever worked with! Kolten communicates clearly and promptly!! with! Kolten communicates clearly and promptly!! More

Things are definitely in an upward trend with Corwin Ford, Spokane Valley. I am happy to help with improvement!There is much better inspection and reporting. Service/Maintenance appointments are easier Ford, Spokane Valley. I am happy to help with improvement!There is much better inspection and reporting. Service/Maintenance appointments are easier to get in a reasonable time. Services, vehicle tracking, extended service plan, and recalls are nicely integrated with the myFord app. More

Although my issue has not been resolved as of yet, Kolten has given me confidence that it will be has given me confidence that it will be More