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Kolten Heck
Kolten Heck at Corwin Ford Spokane

Kolten Heck

Service Advisor

Corwin Ford Spokane

8300 E Sprague Ave
Spokane Valley, WA 99212

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4.8
232 Reviews
4.8

232 Reviews

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232 Reviews of Kolten Heck

June 21, 2026

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Employee Rating

Easy to work with, exceptional quality people to help you with questions and any issues that you might have More

by PRICKETT_NORM
Service Price Transparency
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Recommend Dealer
Yes
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Jun 21, 2026

Corwin Ford Spokane responded

Thank you for sharing your experience with our Ford EcoSport service. We’re glad our team made everything straightforward and addressed your questions efficiently. Please reach out if there’s anything else we can help you with. Tyler Goutermout, General Manager

June 18, 2026

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Employee Rating

Kolten kept me informed throughout the process. He really listened to my concerns and reassured everything was taken care of. I would recommend friends and family to Kolten! More

by mandy_slaugh
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck

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Jun 18, 2026

Corwin Ford Spokane responded

We’re glad Kolten kept you updated during the service for your Ford F-250 and made sure all your concerns were addressed. Your recommendation to friends and family truly means a lot to our team. Thank you for trusting us. Tyler Goutermout, General Manager

June 17, 2026

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Employee Rating

The best service advisor How about dont boss me around? It was a great experience, Kolten is handsome More

by Tanner
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck

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Jun 17, 2026

Corwin Ford Spokane responded

We’re happy Kolten treated you respectfully and delivered great service on your Ford F-150. Thank you for sharing your positive experience. We look forward to serving you again. Tyler Goutermout, General Manager

June 17, 2026

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Employee Rating

It was so nice to have the Mobile Unit come to my Retirement Complex to work on my car for the Rear Camera Recall. I am 78 years old and really do not enjoy driving to a dealership Service center a More

by CRTRACY19
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn

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Jun 17, 2026

Corwin Ford Spokane responded

Thank you for sharing your experience with our mobile unit service for your Ford Edge rear camera recall. We’re glad we could bring this convenient option to your retirement complex and make the process easier. Tyler Goutermout, General Manager

June 11, 2026

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Employee Rating

They are always professional and trustworthy. Wouldn't take my vehicles anywhere else. The best service experience I've ever had. More

by LASHURNPALMER
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck

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Jun 11, 2026

Corwin Ford Spokane responded

It’s wonderful to hear you found our service professional and trustworthy. Kolten and the team appreciated the chance to work on your Ford F-150 and value your confidence. We look forward to helping you again. Tyler Goutermout, General Manager

June 11, 2026

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Employee Rating

From purchasing our 2019 Dodge Ram 3500 to having easy loaders.Ford f one fifty and three fifty service has been a great experience friendly quick More

by NCRANDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Low

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Jun 11, 2026

Corwin Ford Spokane responded

It’s great to hear your Ram purchase and Ford F-150 and F-350 service were friendly and efficient. Thank you for the five-star rating. We look forward to assisting you again. Tyler Goutermout, General Manager

May 25, 2026

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Employee Rating

It was a great pleasure doing business with them and and they did what they said they would do. More

by DUANEBELL
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Service Time
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Recommend Dealer
Yes
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May 25, 2026

Corwin Ford Spokane responded

We’re thrilled that your Ford F-150 service went smoothly. Kolten and the team are pleased to have followed through on our commitments. Thank you for choosing us for your service needs. Tyler Goutermout, General Manager

May 21, 2026

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I drove 450 miles for service just for the great service i receive from corwin More

by Denny
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 21, 2026

Corwin Ford Spokane responded

Thank you for driving 450 miles to have your Ford E-Transit serviced. Kolten and our service team are pleased to provide the high level of care you expected. We appreciate your loyalty and look forward to your next visit. Tyler Goutermout, General Manager

May 20, 2026

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Employee Rating

Part of the positive terminal cover in my hybrid Maverick was broken off and not replaced, along with the battery cover not being able to be put back More

by THEDROPOFSOYSAUCE
Recommend Dealer
No

Other Employees Tagged: Kolten Heck

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May 26, 2026

Corwin Ford Spokane responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Tyler Goutermout, General Manager

May 20, 2026

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Employee Rating

Kolten is very helpful and always quick to respond to email status requests. Appreciate having him as our service advisor. More

by KNUNER
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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May 20, 2026

Corwin Ford Spokane responded

It’s great to hear Kolten’s quick email updates made your service experience so seamless. Thank you for trusting us with your Ford Escape; we look forward to helping you again. Tyler Goutermout, General Manager

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