Corwin Ford Spokane

Excellent Service! The Service Department at Gus Johnson is outstanding in both their team and the service provided. Very courteous and professional! Service was compl The Service Department at Gus Johnson is outstanding in both their team and the service provided. Very courteous and professional! Service was completed in a very timely manner and the details of what was completed was explained thoroughly. I would highly recommend this team! More

Overall excellent Excellent sales and finance team. Would recommend to all. Good attitude and worked with us to get the deal done in a very timely manner. Excellent sales and finance team. Would recommend to all. Good attitude and worked with us to get the deal done in a very timely manner. More

I love the crew at Gus Johnson! This is the 5th car my wife and I have purchased from Gus Johnson and his staff. 2 of my kids have now also purchased their own cars from them. They a This is the 5th car my wife and I have purchased from Gus Johnson and his staff. 2 of my kids have now also purchased their own cars from them. They are always friendly and never in a hurry. I felt Sorry for Lance riding in the back seat of the Focus during our test drive but he never complained even though he is 6'5" and had to be a bit uncomfortable. Terry in the business office was friendly and very knowledgeable. Thank you for another great experience. More

Great dealership Very professional salesman, process was quick. It was the quickest auto purchase we have ever experienced. Everyone involved was very professional. Very professional salesman, process was quick. It was the quickest auto purchase we have ever experienced. Everyone involved was very professional. I would definitely refer all my friends to Gus Johnson. More

Ever wonder why Yelp gives this clip joint a 2? I can't believe that a clip joints like GJ Ford get a decent rating. More objective, juried sites rate this place a 1 or 2. When I left this dealersh I can't believe that a clip joints like GJ Ford get a decent rating. More objective, juried sites rate this place a 1 or 2. When I left this dealership I vowed to do an on-line review and was told "Go ahead. We write them faster than you can". I towed my truck in to get a service quote. After a $350 'preview' they told me it would be another $1300 to tear down and really confirm that I needed a timing chain and then another $800 to repair. I towed it home to consider. In the meantime, I googled 'F-150 cracked cam phaser/timing chain problems' and found it is a know defect in those trucks from 2004-2012. Some motorhead friends also advised that the problem would likely ruin the engine. I went back in to talk with the service dept. who 'rechecked with the mechanic' and they were 'pretty sure it was just a timing chain'. I left the truck in my yard. Months later I found a good deal on-line at GJ Ford. I took some photos and my work order out and explained the situtation. They suggested my truck could be worth $9k as a trade-in minus the $2k for repair on the work order. After going in 'the back room' to discuss, they came out and said they would need to deduct at least $6k as they 'were pretty sure' my truck had a blown engine. When I called 'foul' and suggested that they 'were pretty sure' of opposite opinions depending on whether I was buying a repair or trading in the same vehicle, the Sales Manager (G) told me to 'get the xxxx out' I wrote a letter to Gus which was ignored until he had to respond to a complaint inquiry from the Attorney General. Unfortunately, the AG can't do anything if the business denies guilt other than record it and watch for complaints that signify a trend. I'm sure it's only a matter of time before enough people complain about getting ripped off that the AG takes action. Beware of this Auto Row 'Fraud' Dealer. More