Corwin Ford Spokane - Service Center

The service riders really need to find a new filing system. My vehicle is managed through a fleet company, and it always seems to take a very long time to find the paperwork. I spit out the old name th system. My vehicle is managed through a fleet company, and it always seems to take a very long time to find the paperwork. I spit out the old name the new name the name of my company my name it’s always a long wait time for them to find the filed paperwork to pick up a vehicle. While I was there this time a lady knew to her county job came in to pick up a county vehicle and was standing there for more than 10 minutes while they looked for paperwork so she could check out her car. This seems to be an ongoing issue. More

Always very accomodating and willing to make sure I am pleased with thier service and products I had installed on my truck. pleased with thier service and products I had installed on my truck. More

Great Fast Service! Jeff kept me informed and made me feel important. Can’t beat the service. Even had my car delivered. Very impressed. Jeff kept me informed and made me feel important. Can’t beat the service. Even had my car delivered. Very impressed. More

Dealership easy to find, park, and enter. Stay easy to find, but not all were proactive to welcome/ assist immediately as I entered. Environment was clean and orderly. Waiting area warm, comf Stay easy to find, but not all were proactive to welcome/ assist immediately as I entered. Environment was clean and orderly. Waiting area warm, comfortable and had common snacks/ drinks, but not posh as maybe would've been found, if I had chosen to go instead to suggested Lincoln service center. More

awesome service and hospitality very happy with vehicle on the ford escape active very great ride on the ford escape active very great ride More

Kayla is a wonderful service advisor to work with! ! She is always very helpful and attentive to our needs ! She is always very helpful and attentive to our needs More

Great customer service and follow-up. Convenient hours & open to reach via phone & text. Thank you. Convenient hours & open to reach via phone & text. Thank you. More

Corwin is the only dealership that we take for both our ford, lightning and our ford MachE. The team there does everything you ask and goes out of their way to make sure you're happy before you leave! ford, lightning and our ford MachE. The team there does everything you ask and goes out of their way to make sure you're happy before you leave! More

This was by far the worst service that I’ve ever had from Ford. I bought my car from the dealership in 2013 brand new and have always had it serviced and taken care of here. Leadership and management has cha Ford. I bought my car from the dealership in 2013 brand new and have always had it serviced and taken care of here. Leadership and management has changed, and I am very disappointed with the care that was provided to me and my car for being a loyal customer. I had a scheduled appointment in the morning at 7:30 , dropped off my car, and expected to hear from someone at some point during the day. I never received a call, update, or notification of what was happening with my car. I took Vaccine vaccine no, that’s vaccine another time. Stupid stupid pediatric how can I help you? OK OK OK OK poor thing. OK what is Madison’s birthday? it in for very serious concerns, and was never updated. I had to call at 4:15 PM for an update and was told by the secretary that they were going to be keeping my car overnight to try a cold start. It was totally unacceptable to assume they could keep my car overnight without talking to me and telling me what was going on, as I am a healthcare professional that needs my car upon arrival my service advisor was unhelpful and had not gotten to any of the concerns that were asked to triage on my car. The only thing that was done was an oil change. However, I was charged $400 for an oil change in a triage, and there was no answer as to what was wrong with my car. I don’t know it needs to be done, but I am very disappointed and I still have a car that is shutting off periodically on its own While running. Would be nice for follow up or for someone to respect my wasted time . More

My truck broke down, so I had it towed to Corwin. Francisco got my truck serviced immediately and had me back on the road the next day. I’m really happy with his service and attentiveness, and the te Francisco got my truck serviced immediately and had me back on the road the next day. I’m really happy with his service and attentiveness, and the techs did a great job. I highly recommend Corwin’s service center. More