Corwin Ford of Springfield

Experience Hunter was a wonderful salesmen. Everyone was very nice. A couple salesmen were kind of bullying Hunter at one point. 3 of them. Very immature Hunter was a wonderful salesmen. Everyone was very nice. A couple salesmen were kind of bullying Hunter at one point. 3 of them. Very immature More

Very professional experience. My wife and I are very happy! David Stubbs are sales rep was fantastic! No pressure only a relaxed approach to helping us. Great things to say about Heather Anderson, Alex the acce David Stubbs are sales rep was fantastic! No pressure only a relaxed approach to helping us. Great things to say about Heather Anderson, Alex the accessories dude and last but not least Andrew in finance! Thank you all for a very pleasant overall experience!! Much appreciated! More

Easy Car Pruchase I initially utilized the internet and received a call from Gage the next morning. He had several cars available for me to see on Monday afternoon and I initially utilized the internet and received a call from Gage the next morning. He had several cars available for me to see on Monday afternoon and the purchase experience was excellent. He also met my busy schedule to get documentation completed. Great experience More

Easiest car buying ever! Bought a 2017 Mustang convertible from Hunter, no pressure he bent over backwards to get the vehicles we were considering inside out of the rain so we Bought a 2017 Mustang convertible from Hunter, no pressure he bent over backwards to get the vehicles we were considering inside out of the rain so we could truly compare and make an informed decision. The pricing was fair, no hassles, no surprises we came in after work and everyone stayed until the final paperwork was done to assure we were taken care of. Thank you Hunter, Kevin, Tim and staff!! More

Two thumbs way up high!!!!! Bought a 2016 Ford Escape from John Gosa, and Dave Trevarthen did our financing. Great guys who know their stuff!! Buying a new or used car from the Bought a 2016 Ford Escape from John Gosa, and Dave Trevarthen did our financing. Great guys who know their stuff!! Buying a new or used car from these guys is super easy and drama free. They will do you right and take care of you. Do yourself a favor and pay them a visit next time! More

Best experience buying a truck that I ever had No non-sense, no pressure sales. Andrew has won over my business from being a long time customer of another ford dealer (20 yr customer) that is actua No non-sense, no pressure sales. Andrew has won over my business from being a long time customer of another ford dealer (20 yr customer) that is actually closer to my home. I will definitely be doing all my business with Andrew and Corwin Ford in the future. I highly recommend them to anyone wanting a pleasurable experience buying a vehicle. More

Corwin Service Fails We have two F150 trucks. One we purchased from Friendly Ford and the second from Corwin.. the 2015 is waiting on a warranty repair fo two weeks now ( We have two F150 trucks. One we purchased from Friendly Ford and the second from Corwin.. the 2015 is waiting on a warranty repair fo two weeks now ( promised a couple days). An appointment was made for the 2018 with a promise the truck would be ready that day. Five o’clock in the evening and not so much as a call. We had to fight through voicemail xxxx to get a live person who has no business being in front of customers. Long story short...come back tomorrow. I have been buying cars from this dealership for two decades. Corwin could care less. More

Service department fails We had a recall on our 2016 Ford fusion. The letter we received in the mail stated that we would know when the parts came in because they would either We had a recall on our 2016 Ford fusion. The letter we received in the mail stated that we would know when the parts came in because they would either call us or get a hold of us by mail. Neither has happened! Now our car sits in our driveway and we can either Jerry rig it to get it and hour and 10 minutes to Springfield or have it towed. We feel like ford should pay to have it towed up there to have it fixed. After two hours of wasted time on the phone with customer service they said they will not pay to have it towed but they will pay to have it fixed we just have to figure out how to get it up there. As they should pay for their recall. I think we’re going to try to chance our safety by Jerry rigging it with me and our 6 month old daughter following my husband up there to the dealership to have the recall fixed. Just like everyone else we are busy and do not have time for this. Just make it right that’s all we ask. Ford lost some really faithful customers! If someone would have just called and told us that the parts were there we would’ve come up and fixed it. My husband works in Springfield 4 days a week it wouldn’t be a big deal to be up there a little early or stay a little late to have it fixed. A simple phone call could’ve fixed all this........ It’s fine when you can have a great buying experience, but if you don’t have good service beyond the sale or don’t care about it beyond the sale, to me that shows your character as a company. No one cared with everyone we spoke with at the Ford customer service department that we were going to have to pay several hundreds of dollars to get our car there. Not their problem..... they just sold us the fusion. More

Great experience and would highly recommend this dealership We recently purchased a Hummer at Corwin Ford of Springfield Dealership. We had the opportunity to deal with Aaron Parsit, Sales Manager. We knew goin We recently purchased a Hummer at Corwin Ford of Springfield Dealership. We had the opportunity to deal with Aaron Parsit, Sales Manager. We knew going into negotiations what the value of the automobile was and Aaron was right on with his price. Being a used automobile a couple of things needed repairs, a screw tightened on a light fixture and a light bulb and a knob replaced. I could have easily done these things myself but Aaron insisted on bringing it back in to let his service technicians take care of it. After the repairs were done Aaron looked me up and brought the car to me. Remember, he is a sales manager not a service manager. Where do you find service like this!! Believe me when I say, I will be a customer in the future should the need arise. Thank you Aaron, Rick and Kay More

Great experience and great service Bought a beautiful Ford F-150 after working with a great sales team, Devin and John. They were very knowledgeable about their products and determined Bought a beautiful Ford F-150 after working with a great sales team, Devin and John. They were very knowledgeable about their products and determined to fine the right truck for me. No pressure and very professional. Will be buying any future Fords from Corwin. Thanks again!!! More