Corwin Ford of Springfield

They were honest straight forward and fast. Jose was very polite , honest and straight forward with me . Every question that I asked Jose was answering every question professionally. Thank you J Jose was very polite , honest and straight forward with me . Every question that I asked Jose was answering every question professionally. Thank you Jose and the ford team, More

They started off slow but then helped tremendously They helped fix an issue I have had since i purchased the car. The first service guy I talked to was a bonehead and did not help. I had to call the They helped fix an issue I have had since i purchased the car. The first service guy I talked to was a bonehead and did not help. I had to call the main manager Joel and he took great care of me. More

Excellent sales service, I have purchased two new vehicles from Corwin and been very satisfied. They were new what I was wanting and matched it both times sales service, I have purchased two new vehicles from Corwin and been very satisfied. They were new what I was wanting and matched it both times More

Expensive and Ineffective For the last 4 years, I've taken my car to Friendly Ford to repair the AC system every two years. Of course, the warranty doesn't extend that long so For the last 4 years, I've taken my car to Friendly Ford to repair the AC system every two years. Of course, the warranty doesn't extend that long so It's been on me both times ($1,500+ each time). In the first case, the compressor exploded and literally came loose from the engine. The second one is now beginning to fail - making same pre-death noise as previous unit. No warranty, none expected. But, I can't help feeling the repair was incomplete. AC units should last well beyond 8,000 driving miles. The original lasted over 90,000 miles. So, for the 3rd try, I looked for a second opinion. Right off the bat, 1 of the 3 bolts mounting the compressor to the engine was missing. The hole was filled with RTV. Yes, the compressor was about to fall off - again. That's dealership work? Called Corwin, told them the deal. They didn't seem to care and didn't even offer to look at it. I hope the quality of this team improves. Sounds like the attitude hasn't. I'll buy my Fords somewhere else. More

Friendly Environment I flew in from California to look at a vehicle I put a deposit down on. Initially I spoke with Donny Trodgen. I think he was the internet sales specia I flew in from California to look at a vehicle I put a deposit down on. Initially I spoke with Donny Trodgen. I think he was the internet sales specialist and was able to workout a deal threw email. The conversation was friendly and I didn't feel pressured. I ended the sale with Andrew Tonn. He drove 3.5 hrs. From Springfield to Kansas City airport to pick me up. Customer service is definitely key with Corwin Ford. I ended up getting the vehicle for what I negotiated on line, no hassle. Thank you Corwin Ford for making my car buying experience enjoyable. More

PLEASURE TO DO BUSINESS Ray did an excellent job for me. Even though I did not purchase my truck at Corwin they treated me in a first-class way. Got my truck repaired in a ti Ray did an excellent job for me. Even though I did not purchase my truck at Corwin they treated me in a first-class way. Got my truck repaired in a timely manner and even rented a car for me. More

Happy wife...Happy life No anxiety, no stress, no struggles and best of all no buyer’s remorse. My wife was looking to upgrade her SUV. We worked with Bert Kelling and we e No anxiety, no stress, no struggles and best of all no buyer’s remorse. My wife was looking to upgrade her SUV. We worked with Bert Kelling and we enjoyed our experience. Bert is low key and honest. We laughed throughout the buying experience. We would highly recommend Corwin Ford and Bert to our family and friends. More

buying experiance On 2/2/2018 I was greeted on your lot by Bret Kelling we discussed a couple of vehicles and he ask what I was looking for. We discussed year, make, m On 2/2/2018 I was greeted on your lot by Bret Kelling we discussed a couple of vehicles and he ask what I was looking for. We discussed year, make, model, and price range. While he did not have anything on the lot at that minute he did say there were 6 or so recent trade ins that had not been gone over to be listed and that he would check. When I got home around 8:30 PM I found a message that he had found a vehicle that was just what we were looking for. I contacted Bret on his personal cell between 8:30 and 9:00 PM and he agreed to meet me at 8:00 AM the next morning. We were able to close the deal within an hour or so. With the help of Matt Hilton we finalized paper work and acquired an extended warranty. In the mean time Bert had the vehicle detailed and we were out the door with the exact vehicle we wanted at a fair and reasonable price Overall great experience., Thanks to everyone involved, Herb Jessee More

Sales Alex was my salesman and he was great. He was not pushy, worked hard to find what I was looking for, and found what I wanted in my price range. I was Alex was my salesman and he was great. He was not pushy, worked hard to find what I was looking for, and found what I wanted in my price range. I was in a bad wreck so he was very patient with working with me. I walk slow still and balance off but he made sure to stick close so if I lost balance and he made sure I was comfortable. The biggest thing was he was NOT pushy. My Mom was with me and he was very polite to her and also made sure she was comfortable. I have dealt with several salesman and most of them are a pain but he was great. When I buy again I will for sure go back to him More

No hassle, no pressure sales team. I am a first time customer that has purchased new and used vehicles from a dealership before, but Corwin and the folks who sold me my F-350 Diesel hav I am a first time customer that has purchased new and used vehicles from a dealership before, but Corwin and the folks who sold me my F-350 Diesel have changed my perspective on what the buying experience is like for the better. No hassles, upfront honesty, and expedited service. Ryan Pratt responded to my internet search and found just what I wanted. I will recommend anyone looking for a professional experience to visit Corwin Ford. More