Corwin Ford of Tri-Cities

Satisfying but average The rebates and discounts were generous for the vehicle I was looking for which was because it was end of month. This one thing made the 3 hour drive The rebates and discounts were generous for the vehicle I was looking for which was because it was end of month. This one thing made the 3 hour drive worth it. There were a few things that I didn’t care for.... 1. As soon as we got to the dealership we met the sales guy and within 10 minutes he said we seem like cool people and asked us for a ride back to where we came from. That was awkward but we said yes. There was a lot of back and forth of dealing the new car and the trade in which made thing take longer than we thought. We could tell the sales guy was getting impatient with us. After everything was finalized, the sales guy said it was to late for him to ride back with us, I wasn’t looking forward to the ride. 2. Finance had marked up the interest 1.5%. 3. The sales guys and managers need to communicate better. Before we drove to Corwin we wanted the $399 charge for the PULSE taken off since it’s not required by law. The sales guys said it’s an easy thing to do and they can do that for us. We get there and we ask for it to be taken off and the sales manager said he can’t do that. I understand the want the sale of the item, but don’t tell me one thing and something different later on. Get on the same page. Other than that, the only thing worth going to Corwin was it was EOM and I got a better deal on the new car. More

Scammers in Service Dept Save your self the hassle and do not do Business with these scammers... Terrible Service - I paid these guys nearly $300 to fix the AC in my truc Save your self the hassle and do not do Business with these scammers... Terrible Service - I paid these guys nearly $300 to fix the AC in my truck and not even 1 month later my AC was blowing hot air again. When I left their dealership they assured me that there were no leaks... I attempted to call their service department to see if they would warranty their work but their service manager ignored my calls... if I could give them less then a 1 star I would... More

Easy Car Buying Experience Brenden was real easy to work with. He gave me what I asked for for my trade-in, and sold me my new vehicle for what I wanted. He was great and easy t Brenden was real easy to work with. He gave me what I asked for for my trade-in, and sold me my new vehicle for what I wanted. He was great and easy to deal with and there was no pressure. I’ll definitely be back when it’s time to purchase again. More

2019 F150 I had a very good experience at Corwin Ford. The sales people managers and financial staff were excellent to deal with. I might not have been their e I had a very good experience at Corwin Ford. The sales people managers and financial staff were excellent to deal with. I might not have been their easiest customer that day, or that week. But, they managed to make everything great and I will go back again. More

Awesome service Austin was awesome to work with. He was working with us for a year. He checked in to make sure everything was on track and he even called after the pu Austin was awesome to work with. He was working with us for a year. He checked in to make sure everything was on track and he even called after the purchase to make sure we were still happy. More

Excellent My service person Jr Chavez was excellent. And was a pleasure to work with. He kept me well informed on updates thru the day. Hope to work with him ag My service person Jr Chavez was excellent. And was a pleasure to work with. He kept me well informed on updates thru the day. Hope to work with him again. More

Friendly Tiffany was friendly and helpful with verifying Information about the vehicle. Responded in a timely manner. Came in on day off to finish the transa Tiffany was friendly and helpful with verifying Information about the vehicle. Responded in a timely manner. Came in on day off to finish the transaction. Knew I was on lunch worked at getting it done in a timely manner. More

Buying a new car! The staff here were exceptional! Very friendly, helpful, and accommodating while walking me through the car buying process! I never felt like I was be The staff here were exceptional! Very friendly, helpful, and accommodating while walking me through the car buying process! I never felt like I was being deceived or tricked! Everything was upfront, honest, and I felt like they really had my best interest in mind!! I would definitely recommend buying a car here!! More

My experience Personnel were polite and accommodating. The car was brought inside for me to inspect prior to my purchase. Considering the weather and being at nigh Personnel were polite and accommodating. The car was brought inside for me to inspect prior to my purchase. Considering the weather and being at night it was greatly appreciated. More

Great job and customer service! Customer service was great...found out what car needed, ordered parts, called me to set up appointment and got it done. I think Freddy is a "rock sta Customer service was great...found out what car needed, ordered parts, called me to set up appointment and got it done. I think Freddy is a "rock star" ! So far, Corwin has done everything right. More