Corwin Ford of Tri-Cities

Always Always a great experience at Corwin Service Center!! Thank you so much for your Quick and excellent service! My Jeep got the oil changed and washed and Jesse at the desk kept me well informed the entire Thank you so much for your Quick and excellent service! My Jeep got the oil changed and washed and Jesse at the desk kept me well informed the entire time! I wouldn’t go anywhere else! Thanks! More

Recall air bag Waited a very long time for ford to get replacement air bag but finally replaced. Fred in service was great. He very nice enjoyed working with him Waited a very long time for ford to get replacement air bag but finally replaced. Fred in service was great. He very nice enjoyed working with him More

Battery issues The service team was very nice and friendly. The issue was identified quickly and resolved. I was very pleased with having battery service the same da The service team was very nice and friendly. The issue was identified quickly and resolved. I was very pleased with having battery service the same day More

Great price and great car We came from out of town and Keith Carter held the car for us to come visit. We had a great experience and Keith took great care of us. We like our ca We came from out of town and Keith Carter held the car for us to come visit. We had a great experience and Keith took great care of us. We like our car and the dealership. More

Stress Free Experience Fabian & the whole Corwin Ford of Tri-Cities team were a joy to work with. They made the car buying experiance as smooth as possible. Our salesman Fab Fabian & the whole Corwin Ford of Tri-Cities team were a joy to work with. They made the car buying experiance as smooth as possible. Our salesman Fabian was courteous & polite. Not over bearing & pushy like most salesmen are. The finance department did an excellent job & tried everything possible to get the numbers that we were looking for. I would highly reccomend Corwin Ford Tri-Cities to anyone I know. More

Issue still persists The experience was pretty average as far as customer service, but mechanically, I am still experiencing the issue that I brought my car in for. There The experience was pretty average as far as customer service, but mechanically, I am still experiencing the issue that I brought my car in for. There were a few things that I was not satisfied with about the whole experience. When we first called, they said they had no rentals available and didn't look at what was being returned that day or offering to look into what was available later. They replaced my four wheel drive suv with a front wheel drive small car with inclimate weather going on and didn't have anything else available. Cody told another worker to help me get my car seats from my car and help carry them to the rental car in the snow and he didn't, he sat there watching me struggle in the cold wet snow. They had my car for a total of 5 days said they couldn't get it to replicate the sound even though a tech heard it when I took him for a test drive in the vehicle and chalked it up to being a rock in there. It wasn't returned with the same amount of gas as I gave it to them. Prior it didn't have a Corwin sticker on it and now it does. I was overall very unhappy with the whole service. The oil change and car wash was the only satisfactory part. The car is still under warranty and was bought as a certified pre owned but is having some pretty serious issues for being only a couple years old and such low mileage. They did say if the issue still persists to bring the car back, but I'm not confident in the service department to truly look into the issue more than they did the first time and am scheduled with a different Ford Dealership to take my car in for service. More

Expert diagnosis and repair of tricky electrical problem My 2007 Ford 500 had an electrical issue making the instrument cluster non-functional including turn signals and stop lights so it was not driveable. My 2007 Ford 500 had an electrical issue making the instrument cluster non-functional including turn signals and stop lights so it was not driveable. I took it to another shop who were unable fix it so I had it towed to Corwin. They had a great deal of trouble diagnosing the problem but stuck with it eventually tracking it down to an intermittent short circuit in a wiring harness. These types of problems are very hard to find so I give all the credit in the world to their service department for successfully repairing the issue. I give special kudos to my service rep Freddie for his patience with my nervousness and in explaining where they were at every step of the process. The final cost was very very reasonable and I suspect there were a number of hours involved in the diagnosis that were not billed to me. I will definitely return to Corwin for future service needs and recommend them to anyone who asks. More

Great Salesman Fabian Orozco Purchase a used Toyota truck from Fabian Orozco. Was out of state, Fabian provied great detail of the trucks condition with Vidio, detailed photos an Purchase a used Toyota truck from Fabian Orozco. Was out of state, Fabian provied great detail of the trucks condition with Vidio, detailed photos and reports that allowed me to be confident it was the right truck for me. Was picked up from the airport and very happy with what was represented. Fabian and the dealership went above and beyond repairing and getting the truck right for me. Best car buying experience yet. More

Quick Lane Easy drop off, friendly staff, quick and reliable service, and easy pick up. Would definitely recommend the quick lane to any and all friends and coll Easy drop off, friendly staff, quick and reliable service, and easy pick up. Would definitely recommend the quick lane to any and all friends and colleagues More

Love my F250 Everyone at this dealership has been awesome to work with. They have went above and beyond my expectations. I would recommend them to anyone. I look f Everyone at this dealership has been awesome to work with. They have went above and beyond my expectations. I would recommend them to anyone. I look forward to doing business hear for a long time. More