Corwin Ford of Tri-Cities

Good and bad Great salesman in Stephan, very high pressure sales push for extra products and warranties for a second Warranty ( separate salesman) guy said he was Great salesman in Stephan, very high pressure sales push for extra products and warranties for a second Warranty ( separate salesman) guy said he was “required” to hear me say “no” 4 times before he could let it go that I didn’t want them. There was a drop off in the vehicle’s idle which I was told was just the automatic transmission. Turned out the car had two bad coils which was covered under warranty. The was not caught by this dealerships inspection. Right now I am not sure I would purchase another vehicle here because the maintenance shop does not have my confidence, and the push for additional products and warranty were in my opinion unprofessional and what I have seen in consumer reports as borderline predatory. Again, Stephan was extremely helpful and asked the right questions to find out our needs. He gets an A+ More

bought a new Ford F-150 I had a good experience but the truck I bought had some engine problem and the financing department told me I was approved on my loan and I wasn't so I had a good experience but the truck I bought had some engine problem and the financing department told me I was approved on my loan and I wasn't so I had to resign and get into another truck. It all worked out though and I am happy with my experience. More

Excellent technical expertise demonstrated and very polite. Junior Chevez, service advisor, did an outstanding job keeping me informed and taking care of my needs. He was an excellent interface between me and Junior Chevez, service advisor, did an outstanding job keeping me informed and taking care of my needs. He was an excellent interface between me and the technicians. The technicians did an excellent job of finding problems and correcting them. I have had all of my service performed by this service center for over 22 years, and will continue to do so, because I am confident in them. More

Buying a car This experience has been one of the best car buying experiences I've ever haf. I was treated like a human being not just a number. They took into cons This experience has been one of the best car buying experiences I've ever haf. I was treated like a human being not just a number. They took into consideration my needs and not just their inventory. I would recommend Corwin Ford to anyone that is looking to buy a car new or used. More

They were very helpful They answer all my questions and work with the time line I needed. Price was right and all were very knowledgeable about the car. I would work with th They answer all my questions and work with the time line I needed. Price was right and all were very knowledgeable about the car. I would work with them again More

Great people to work with! I was able to get an appointment right away to get my vehicle in to be serviced. My vehicle was in and out in one day and the people were extremely n I was able to get an appointment right away to get my vehicle in to be serviced. My vehicle was in and out in one day and the people were extremely nice and friendly! More

Tiffany did a great job selling Kara her first truck. Doug and I have been looking for a vehicle for some time. I did not know whether I wanted a truck or an SUV. After looking at several SUVs and trucks Doug and I have been looking for a vehicle for some time. I did not know whether I wanted a truck or an SUV. After looking at several SUVs and trucks I decided I wanted a truck. Tiffany did a great job of explaining the benefits of a truck. Tiffany was a pleasure to work with thank you so much for helping me buy my first truck. More

Outstanding customer service Every time I have been in here has been a great customer service experience. Cody at the service counter is extremely knowledgeable and easy to work w Every time I have been in here has been a great customer service experience. Cody at the service counter is extremely knowledgeable and easy to work with and always steers me in the correct direction. The atmosphere is very relaxed and I would highly recommend Corwin Ford Tri cities to anyone. More

Helpful service personnel My wife brought my truck in for service and was treated very professionally. Your service personnel followed and clearly communicated the progress and My wife brought my truck in for service and was treated very professionally. Your service personnel followed and clearly communicated the progress and delays in the project. More

Excellent I bought my Ford F-250 via the internet, sight unseen. Then traveled to Pasco to pick it up. Chris Hardy met me at the airport, did the paper work wit I bought my Ford F-250 via the internet, sight unseen. Then traveled to Pasco to pick it up. Chris Hardy met me at the airport, did the paper work with Fabian (easy and straight forward-no pressure), then I drove home to northern Nevada. Love the truck. I would do it again but usually keep my vehicles for 10 years+. Since purchase, I have contacted Chris 2 times with questions - prompt response and good information. Overall, a real good experience More