Corwin Ford of Tri-Cities

I didn't have a very long wait. Service is great, and staff are nice. Only problem is the waiting room chairs are so low that I could barely get up. Old people need higher seats. Res Service is great, and staff are nice. Only problem is the waiting room chairs are so low that I could barely get up. Old people need higher seats. Rest room was spotless, and waiting room was clean and offered coffee. More

long wait Had an appointment and still waited Alamo 2 hours for oil change. Heard employees tell multiple people that walked in “if you make an appointment we Had an appointment and still waited Alamo 2 hours for oil change. Heard employees tell multiple people that walked in “if you make an appointment we can get you in and out in under 30 minutes”. I wanted to laugh every time I heard that! I will be back to service department but not to the quick line. More

Easy, quick, quality, coffee too Repairs done promptly. Always friendly. Good quality work. Not sure I can ask for much more. Thanks Corwin for a nice easy experience. I’ll be back. Repairs done promptly. Always friendly. Good quality work. Not sure I can ask for much more. Thanks Corwin for a nice easy experience. I’ll be back. More

Success I am very pleased with the repair as well as the loaner car. Cody was very good about keeping me up to date on the progrss. I am very pleased with the repair as well as the loaner car. Cody was very good about keeping me up to date on the progrss. More

Great customer experience I have been into Corwin Ford Service Center three times now and I wanted to leave a review of just how great my experience was each and every time. Th I have been into Corwin Ford Service Center three times now and I wanted to leave a review of just how great my experience was each and every time. The customer service is excellent and I'm usually in and out in less than an hour with all my vehicle needs attended to. I highly recommend this Service Center. More

No appt. helped quickly Even though their web site states that no appt. is necessary for quick lane service, I was told that an appt. is recommended for same day service. The Even though their web site states that no appt. is necessary for quick lane service, I was told that an appt. is recommended for same day service. The service and advisor were both professional and thorough. The walk in appt. was completed in 1 hour. I tried to make an appt. for my other car but was told that there was no room that day or the next. I went online from home and was able to make an appt. a week later. Very happy! More

Always good service The ford dealership service center has always taken care of me for 9 years, they have all done excellent, even when I don’t fill out the survey I have The ford dealership service center has always taken care of me for 9 years, they have all done excellent, even when I don’t fill out the survey I have been nothing but satisfied with Pasco Ford More

Angela Hancock walks on water!!! Fantastic asset to your dealership Angela Hancock helped me get a loner vehicle that was needed for my wife who had special needs to assess and exit f Fantastic asset to your dealership Angela Hancock helped me get a loner vehicle that was needed for my wife who had special needs to assess and exit from a vehicle ,while my car was in the body shop. Mrs Hancock went out of her way to help me get the right vehicle. A very dedicated and sincere lady who sets your Ford dealership to the highest standards. Thank you !!!! More

Ford F350 Purchase This was our first time actually looking at fords at this location. We were first helped by James Hooper, who made our initial experience there a gre This was our first time actually looking at fords at this location. We were first helped by James Hooper, who made our initial experience there a great one. We were not sure if we were going to purchase a Ford, and Hooper did not pressure us at all over that. We were able to take our time and debate what we wanted to do. Really really liked how Hooper handled us the first time we were in. When we were able to make it back, Hooper was not in, so Austin Harvey helped us. He was very knowledgable on the trucks and was able to answer all of our questions. He made our purchasing experience smooth and easy. Both salesman were easy to deal with and if we were to purchase again either one of them is who we would choose to use. Fantastic experience, cant stress it enough! We would also like to recognize Chandler Firth, the accessories manager. He too was a big help! He took his time to help us choose all our accessories and worked with us to make truck look how we wanted. It turned really good and we are very Happy. Thanks! More

Friendly, fast, knowledgeable, serviced my car right. Corwin Ford Tri-Cities is a straight forward dealership I can trust my car with and believes in taking care of their customers and the service provide Corwin Ford Tri-Cities is a straight forward dealership I can trust my car with and believes in taking care of their customers and the service provided shows this to be true. More