Corwin Ford of Tri-Cities

Nelly Ruiz the salesman was fantastic Great dealership to go thru. We will continue to do Buisness with them. Thanks to Nelly Ruiz. He took care of us like family. Thanks Nelly Great dealership to go thru. We will continue to do Buisness with them. Thanks to Nelly Ruiz. He took care of us like family. Thanks Nelly More

They went over what they were going to do and what they were Miss star bucks coffee. The coffee was empty in the waiting area and I was told it would get filled it never was so I went over to service Dept and go Miss star bucks coffee. The coffee was empty in the waiting area and I was told it would get filled it never was so I went over to service Dept and got my coffee. No big deal. More

A real family feel Our purchase experience was very smooth. Nelly went above and beyond normal customer service to get us into our Ford. We really appreciated the way we Our purchase experience was very smooth. Nelly went above and beyond normal customer service to get us into our Ford. We really appreciated the way we he made us feel like we were a part of the Ford family. More

Our experience at Corwin was a "5 Star" deal !!! Austin and the whole crew at Corwin Ford has made our leasing experience a pleasure and will definitely recommend them to ALL our family and friends ! Austin and the whole crew at Corwin Ford has made our leasing experience a pleasure and will definitely recommend them to ALL our family and friends !! this was our second go round with leasing there and they were " BY FAR " on point with our desires and needs for a new F150... Thanks Austin and all that made this happen !!!! sincerely Mark and Jennifer Miller More

A great dealership My buying experience at Corwin Ford was very positive. Salesmen Steve & Curt were knowledgeable, polite, friendly, and always available to answer my q My buying experience at Corwin Ford was very positive. Salesmen Steve & Curt were knowledgeable, polite, friendly, and always available to answer my questions. Candler set me up with all the accessories I needed for my F150. He even made friends with my dog Lola. Ben the banker made the financial part easy. I would recommend Corwin Ford to anyone looking for a new or certified preowned vehicle. By the way they like Spudnuts. More

2nd Time Around This was the second time in two years that we have bought a vehicle at Corwin Ford of Tri Cities taking advantage Josh Keller' sales expertise. In al This was the second time in two years that we have bought a vehicle at Corwin Ford of Tri Cities taking advantage Josh Keller' sales expertise. In all actuality, it was very simple: supply Josh with the details on the make, model and add-ons and then sit back and wait. In short order, Josh found the ideal vehicle, arranged the admin/finance connections and then arranged for shipment from Washington State to Arkansas. The Corwin admin/log team put all the parts together and made it all happen in the most professional and personal manner possible. Satisfied Customer. More

Lady Manager was a boss! I showed up a tad late because I went to actually service department where everyone was on a phone or just xxxxing around. I finally got someone to te I showed up a tad late because I went to actually service department where everyone was on a phone or just xxxxing around. I finally got someone to tell me I needed to go across the way to lube center. The lady, who I was told was the manager, was amazing. Customer service worth $60k a year. I own my own business and I strive to have employees be as courteous. All in all my best experience at Corwin! More

Got the job done, eventually Had an appointment for 8:30am on a Friday for the service department to look at why my drivers seat stopped working/moving. They called at 4:30pm to s Had an appointment for 8:30am on a Friday for the service department to look at why my drivers seat stopped working/moving. They called at 4:30pm to say they had taken the seat out of the vehicle but had run out of time and never got the chance to look at what was wrong. Thankfully they offered me a loaner car for the weekend, which I was able to keep until the problem was fixed, the following Thursday. That was a life saver. More

Working out the bugs Balancing walk ins and appointments seems to be a problem they are working on now. 9:30 appointment didn’t start until after 10:15. Done at 11. Balancing walk ins and appointments seems to be a problem they are working on now. 9:30 appointment didn’t start until after 10:15. Done at 11. More

Excellent Always kept me up to date on the progress of my vehicle. Shuttle service was helpful. Service staff were very polite, and I enjoyed working with them Always kept me up to date on the progress of my vehicle. Shuttle service was helpful. Service staff were very polite, and I enjoyed working with them. More