Corwin Ford of Tri-Cities

Professional service department! Brought a vehicle in with no appointment and the service folks were able to get the vehicle in and repaired in less than 24 hours! Appreciate their s Brought a vehicle in with no appointment and the service folks were able to get the vehicle in and repaired in less than 24 hours! Appreciate their service! More

Outstanding customer service The employee (Skyler) that helped us find our new car was very friendly and professional. He answered all the questions we had for him. We were lookin The employee (Skyler) that helped us find our new car was very friendly and professional. He answered all the questions we had for him. We were looking at a specific car at first, took it for test drive, it felt like that car was not calling our name. So Skyler showed us another car in our budget & we took it for a test drive. And we knew it was the one. It ran smoothly, low miles, great price & warranty as well. So we moved forward with the purchase. Skyler was very patient with us & provided excellent service along the way. We are very happy with our purchase with Corwin & do recommend this place to anyone looking into purchasing a new or used car. More

Excellent car experience with Curt Working with Curt Watson at Corwin was a pleasure. We were unsure of what type of vehicle we were looking for at first, but he made our experience enj Working with Curt Watson at Corwin was a pleasure. We were unsure of what type of vehicle we were looking for at first, but he made our experience enjoyable. He is very knowledgeable and patient and doesn’t pressure you into a sale which is most appealing. We would definitely recommend Corwin and especially working with Curt to our friends and family. More

Well done Brandon and Austin were enthusiastic to make a deal with me on trade in and purchase of new escape. Although negotiating started slow eventually we ca Brandon and Austin were enthusiastic to make a deal with me on trade in and purchase of new escape. Although negotiating started slow eventually we came to a deal I was happy to complete. Thanks to Austin for taking extra time to show me all the options and capabilities of the new vehicle Thanks to all More

Just routine maintenance Dropped in without an appointment and they took care of my while I waited. The wait time was a bit longer than expected but overall I was pleased. The Dropped in without an appointment and they took care of my while I waited. The wait time was a bit longer than expected but overall I was pleased. They have a nice waiting room and there is also a Starbucks coffee shop on site. More

Everything As Promised I've purchased several vehicles from Corwin, and last week I purchased another. The sales experience is always no pressure and no BS. That's why I k I've purchased several vehicles from Corwin, and last week I purchased another. The sales experience is always no pressure and no BS. That's why I keep coming back. I needed a couple of accessories on my new truck -- a tonneau cover and a set of storage drawers and raised decking in the back (yes, there's a great product for that). They purchased the custom products for me, installed them and had them ready for me early the next week exactly as they said they would. I always get great service and promises kept from Corwin. More

Very good all the way Best service and sale department in town they work very hard to help.me and my wife will buy our next truck there again Service department is also 👍 Best service and sale department in town they work very hard to help.me and my wife will buy our next truck there again Service department is also 👍 More

Okay. Was treated very well and courteously. Continue to have good service with service department. Not happy with Quick Lube however. Will look at other wa Was treated very well and courteously. Continue to have good service with service department. Not happy with Quick Lube however. Will look at other ways to get oil service if needed. Not best attitude over in that department. More

Very good Staff is friendly,knowledgeable. They kept me updated on how the service was going, since I have to stay while it is being serviced. It was a pleasa Staff is friendly,knowledgeable. They kept me updated on how the service was going, since I have to stay while it is being serviced. It was a pleasant experience. More

from out of town We arrived in the Tri-Cities only to find that the recall on our vehicle was not done right. We had gas leak. We called Corwin Ford and they said to We arrived in the Tri-Cities only to find that the recall on our vehicle was not done right. We had gas leak. We called Corwin Ford and they said to bring it right in. The service personnel we had was wonderful---thank you Michael. He got right on it---they were booked sold and he told us there was no way of knowing how long it was going to be. He called the car rental place and got us on the road. He kept us informed and luckily was able to get it in the very next day. He was able to deal with our Ford dealer and got all the repair costs covered. He made a stressful situation so much less stressful. Thank you again. More