Corwin Ford of Tri Cities - Service Center

Concern with ignition My only potential issue is with a slight hesitation during acceleration following spark plug replacement but I'm hoping the computer will compensate a My only potential issue is with a slight hesitation during acceleration following spark plug replacement but I'm hoping the computer will compensate as it learuns the NE configuration. More

Good, Friendly Service Brought our explorer in for an oil change and a couple of warranty repairs. Things went very smoothly. Cody was awesome—very friendly and accommodatin Brought our explorer in for an oil change and a couple of warranty repairs. Things went very smoothly. Cody was awesome—very friendly and accommodating. Very pleased with our experience. More

Air bags and lights After some issues instaling the air bags and lights, (looks like they need some practice) everything turned out pretty good. Took them and extra day After some issues instaling the air bags and lights, (looks like they need some practice) everything turned out pretty good. Took them and extra day but I've no issues with the work done! More

Oil change Your guys always take such good care of me when I bring my car in. They are great to deal with. The rebate center has been somewhat frustrating though Your guys always take such good care of me when I bring my car in. They are great to deal with. The rebate center has been somewhat frustrating though. I have $70 outstanding for tires I bought last year. Not sure what is going on with that. More

Oil change The team did an excellent job of getting me in and out! Hot coffee on a cool morning and WiFi to keep me entertained. Excellent job!!! The team did an excellent job of getting me in and out! Hot coffee on a cool morning and WiFi to keep me entertained. Excellent job!!! More

They keep my car safe I'm glad someone keeps me informed on what needs to be done to keep my car running safely. I appreciate that the my service record is available. I'm glad someone keeps me informed on what needs to be done to keep my car running safely. I appreciate that the my service record is available. More

My experience Was sorry to hear that the rewards program is being discontinued, it certainly was a help in the past for me. Retired on fixed income. Did not say a Was sorry to hear that the rewards program is being discontinued, it certainly was a help in the past for me. Retired on fixed income. Did not say anything was replacing it, did learn that a costdo membership gave me a discount, however this has never been told to me before so not sure why this is not being told to customers up front. Just hope Corwin does not go the way of other dealerships when they get too big. My service person was good. More

In and out with a great cup of coffee Quick service, got everything done in no time even the tire rotation. Very friendly people in the service dept. They take the time to tell you about Quick service, got everything done in no time even the tire rotation. Very friendly people in the service dept. They take the time to tell you about your car and what is needed and why. If I don't want it that's completely ok with them. More

Excellent customer service I went in for oil change I arrived at 5:30 I was in and out of there in less than an hour. Jesse was extremely nice and very helpful Jared was a mecha I went in for oil change I arrived at 5:30 I was in and out of there in less than an hour. Jesse was extremely nice and very helpful Jared was a mechanic and he did a great job. More

Finished the repair a day early! Juan kept me informed of there progress on my repair and finished the repair a day early! I’m very pleased with Corwin Ford and Juan! I will be back f Juan kept me informed of there progress on my repair and finished the repair a day early! I’m very pleased with Corwin Ford and Juan! I will be back for sure! More