Corwin Ford of Tri Cities - Service Center

Poor service Oblivious to customer concerns. They do not listen or write down concerns. They can’t get things fixed the first time. There answer to repairing a pro Oblivious to customer concerns. They do not listen or write down concerns. They can’t get things fixed the first time. There answer to repairing a problem is “can not get it to duplicate” absolutely zero concern for the customer. None of the service writers work as a team so if you have an issue and your service writer isn’t there the ones that are shrug there shoulders and ignore you. Worst experience I’ve ever had. More

Quick and Easy Great service! Best price oil change in town! Jesse and his team were right on the expected time line and they were professional, helpful and quick! Great service! Best price oil change in town! Jesse and his team were right on the expected time line and they were professional, helpful and quick! More

Corwin Ford great service The people are friendly and helpful Service was great and fast everything they said they do they did explained want they did and why . Will return The people are friendly and helpful Service was great and fast everything they said they do they did explained want they did and why . Will return More

quick and good service. So far Corwin ford has been very good to me ever since I bought mt 2015 ford escape. I would buy at Corwin again if I could afford it. Levi So far Corwin ford has been very good to me ever since I bought mt 2015 ford escape. I would buy at Corwin again if I could afford it. Levi More

Takes too long . It’s been two weeks for an oil change and another minor check and they still haven’t returned it back to me. . It’s been two weeks for an oil change and another minor check and they still haven’t returned it back to me. More

Pleasant and speedy I have taken my vehicle here for oil changes and regular maintenance since I purchased it, they have always been very prompt and professional. I woul I have taken my vehicle here for oil changes and regular maintenance since I purchased it, they have always been very prompt and professional. I would highly recommend them to anyone. More

Quicklane Service is Appreciated I really appreciate the Quicklane service for oil changes at Corwin Ford. Even when they're very busy, the service is completed in a reasonable time, I really appreciate the Quicklane service for oil changes at Corwin Ford. Even when they're very busy, the service is completed in a reasonable time, the service personnel are helpful, checkout is fast, and vehicle health report is complete. Can't beat that. More

Business owner We are treated the same as we treat others at our business, very good and communicate. Service is good and complete. Any issues are handled right away We are treated the same as we treat others at our business, very good and communicate. Service is good and complete. Any issues are handled right away. More

Recall Great service dept... probably the best ever.ivebeen in lots of dealerships over the last 45 years. Your service dept is second to none. Thanks Great service dept... probably the best ever.ivebeen in lots of dealerships over the last 45 years. Your service dept is second to none. Thanks More

Not good Not listening to my concerns. Not repairing the problems. Warning lights went off after they said it was repaired. Took a 2nd trip in to get it repair Not listening to my concerns. Not repairing the problems. Warning lights went off after they said it was repaired. Took a 2nd trip in to get it repaired correctly. After the 2nd trip still having sync problems same as before. Absolute disappointment. More