Corwin Ford of Tri Cities - Service Center

Oilchange Excellent service, no appointment necessary. I was in and out in no time at all. Very friendly staff. No complaints. Very clean establishment. Thank y Excellent service, no appointment necessary. I was in and out in no time at all. Very friendly staff. No complaints. Very clean establishment. Thank you very much. More

8 Hours for a 30 minute test drive, $75 charge for no servic Awful experience. Dropped off Ford Escape at 8 a.m. for just a check of what was vibrating underneath. Around 11 I tried to call in and check on statu Awful experience. Dropped off Ford Escape at 8 a.m. for just a check of what was vibrating underneath. Around 11 I tried to call in and check on status - but spent two hours on the phone just getting bounced around trying to find someone who knew anything. Around 3 they finally called me back asking me to come in - all they had done at that point was take it on a 15 minute test drive. We went again, I pointed it out, and they said they couldn't do anything about it. Finally got my car and a $75 bill (for the half hour, plus a 10% fee that they said they add to everyones bill to clean rags) around 4. Horrible efficiency and customer service. When I asked why it took 2 to 3 hours to get someone on the phone they told me that was just the way it is there. More

Professional Service Got in sooner than expected! The car was evaluated and the problem was fixed same day! Was very pleased! The only negative but it's not a big one Got in sooner than expected! The car was evaluated and the problem was fixed same day! Was very pleased! The only negative but it's not a big one is I didn't get a call call back when the. car was ready. I had to call. Car is running as it should and am very happy! More

Great service and good people The staff at Corwin Ford Service Center are energetic, fast and professional. They took great care of my vehicle, washed it and did it with great cust The staff at Corwin Ford Service Center are energetic, fast and professional. They took great care of my vehicle, washed it and did it with great customer service while being very busy. Nice work. More

Great service Always nice when I come get my car serviced and victor was awesome! I feel like my car gets well taken care of when I have it serviced Always nice when I come get my car serviced and victor was awesome! I feel like my car gets well taken care of when I have it serviced More

Fast lane service They balanced the tires, they didn’t charge me because it didn’t fix the vibration. They left one of the center caps off a wheel, I had to go back an They balanced the tires, they didn’t charge me because it didn’t fix the vibration. They left one of the center caps off a wheel, I had to go back and have it reinstalled. Overall professional and friendly. I will continue to use and recommend to anyone. More

Good Service Went in for oil change and tire rotation, checked fluids and even washed my truck all with in one hour I received a text from Stephen Huang as a foll Went in for oil change and tire rotation, checked fluids and even washed my truck all with in one hour I received a text from Stephen Huang as a follow up. More

Oil change The service coordinator who checked me in was great. He was able to get my car in on the same day I called and it was done that day as well. The service coordinator who checked me in was great. He was able to get my car in on the same day I called and it was done that day as well. More

This facility has undegone remarkable changes This facility in my opinion has undergone remarable changes inntge way it addresses customer concerns and repairs. The way Corwin Ford steps up to pro This facility in my opinion has undergone remarable changes inntge way it addresses customer concerns and repairs. The way Corwin Ford steps up to provide needed warranty repairs and updates to vehicle computer systems for vehicle owners is a very positive achievement. More

Installed extended stepside on F250, programmed remote start My wife brought the truck in. She said she was treated EXTREMELY well, and was personally tended to at all times during the process. Wonderful experi My wife brought the truck in. She said she was treated EXTREMELY well, and was personally tended to at all times during the process. Wonderful experience for her. She was very impressed and happy. More