Corwin Ford of Tri Cities - Service Center

Fast and Friendly First time customer. I have other Ford service center closer but heard good things about this dealership so decided to drive the longer distance to ge First time customer. I have other Ford service center closer but heard good things about this dealership so decided to drive the longer distance to get vehicle recall performed. More

Good service friendly staff Was good service and they went the extra mile to accommodate my needs. And they worked around my anxiety pretty good. Was sorry to see Chandler's appr Was good service and they went the extra mile to accommodate my needs. And they worked around my anxiety pretty good. Was sorry to see Chandler's apprehension though. I really think he's a good guy. More

I have a lot of confidence in Corwin’s ability to repair Took longer than I expected to check out the brake controller and recepticals in the truck bed abs bumper. Plus the oil change. But I always feel conf Took longer than I expected to check out the brake controller and recepticals in the truck bed abs bumper. Plus the oil change. But I always feel confident that things are done right with quality work and qualified technicians. More

Excellent Service was great. Service department called before any work beyond oil change was done. Asked to repaired rear view mirror and they did. Great job Service was great. Service department called before any work beyond oil change was done. Asked to repaired rear view mirror and they did. Great job. More

Oil change I was in and out within an hour even though I did not schedule an appointment and they were friendly like always. They made sure to recommend what I g I was in and out within an hour even though I did not schedule an appointment and they were friendly like always. They made sure to recommend what I get fixed first on my car so I know what to have them do next time. More

Trustworthy and Honest Freddy in service is amazing. He is easy to work with, takes the time to update you on what is going on with your car, and goes above and beyond to ma Freddy in service is amazing. He is easy to work with, takes the time to update you on what is going on with your car, and goes above and beyond to make sure you are satisfied. I have had many car repair places lie to me about what needs to be fixed and Corwin has never lied to me. I like knowing that I can trust the people I am taking my car to. More

Very organized and helpful. Warranty issues handled. Minor recall handled. Minor service handled. Was particularly impressed meeting the mechanic. The individual who negotiate Warranty issues handled. Minor recall handled. Minor service handled. Was particularly impressed meeting the mechanic. The individual who negotiated my repairs(Juan Orosco) was also skilled and efficient getting my extended warranty work approved. More

Super Service on my Super Duty Michael was up front with repair cost, honest and showed great communication during the repair! Made sure I had my truck back as soon as possible. Michael was up front with repair cost, honest and showed great communication during the repair! Made sure I had my truck back as soon as possible. More

Door sensor issue I am pleased with my service manager. He was very nice. I am not please with my bill. I feel that I was drastically over charged. I understand that it I am pleased with my service manager. He was very nice. I am not please with my bill. I feel that I was drastically over charged. I understand that it’s my responsibility to read every line but the $35 service fee is not acceptable. I feel you charged me more than enough for the labor. My $350 door lock turned into $471 out the door. Had I known the outrageous rate quoted did not include this service charge or tax I would have done the repair myself. The only reason cody got a 4 star was due to the pricing. I understand that’s his job to make the company money. The work done was finished quickly and I appreciate that. . I’m just not happy with the cost. More

Service review The reason I gave all the stars is because they are friendly. The waiting area is very clean. They do only the work that I want done. They always chec The reason I gave all the stars is because they are friendly. The waiting area is very clean. They do only the work that I want done. They always check first before doing anything else. More