Corwin Ford of Tri Cities - Service Center

Scheduling was a pain. Was transferred to quick lane and hung up on immediately then when I called back it goes to voicemail and I didn’t hear back until after noon the nex Was transferred to quick lane and hung up on immediately then when I called back it goes to voicemail and I didn’t hear back until after noon the next day. More

Makes maintenance easy and fun to work with. They take care of our car needs and accommodates my family. They take care of our car needs and accommodates my family. More

The service was great. Jesse was great to work with and kept me informed. Explained the items that may need attention but did not pressure me. Service was quick and all w Jesse was great to work with and kept me informed. Explained the items that may need attention but did not pressure me. Service was quick and all work approved and performed to my satisfaction. More

Good friendly service. Answered my questions. I recommend them for all your ford needs yes thank you Answered my questions. I recommend them for all your ford needs yes thank you More

Journey was great, only reason for the 4 star I had to take my truck in twice for same problem…. take my truck in twice for same problem…. More

Buena atención, y muy rapido. servicio, son bilingues, eso me agrada y te atienden muy rapido. servicio, son bilingues, eso me agrada y te atienden muy rapido. More

I drive a fleet vehicle and I’m the only driver. However, the Ford dealership keeps sending service information to one of my coworkers that has never driven this vehicle. I keep telling Ford to upda However, the Ford dealership keeps sending service information to one of my coworkers that has never driven this vehicle. I keep telling Ford to update their system. The vehicle has not been very reliable and when it goes into the shop it takes a month or two before they can even look at it. The “new technology” is such a pain - like stepping backwards instead of advancing. Electric drive selecting was developed in the 50’s and failed so manufacturers are trying it again 50 years later. When the tow truck came to transport the car to the shop because the car wasn’t working right, he couldn’t get the into neutral because the electric shifter wasn’t working. So I have a hard time recommending Ford as a reliable vehicle. More

Jessie is Attentive and Responsive he is extremely Polite. Kept me informed through the process.Great job! Polite. Kept me informed through the process.Great job! More

They got me in quick and I didn’t have to wait around too long. Got my truck back by the end of the day. long. Got my truck back by the end of the day. More

Personal were friendly told me too make myself comfortable and the car would be taken care off as soon as possible. About an hour later I got the car back. comfortable and the car would be taken care off as soon as possible. About an hour later I got the car back. More