Corwin Ford of Tri Cities - Service Center

Journey is awesome and sweet! Very personable! We appreciate her prompt and clear communication with us through texts. That's a rare quality these days!!! Very personable! We appreciate her prompt and clear communication with us through texts. That's a rare quality these days!!! More

Noah was kind and efficient He went above and beyond by taking me to the service desk to see about getting a recall on my vehicle completed. taking me to the service desk to see about getting a recall on my vehicle completed. More

Always have my truck serviced there. Always done right first time. My only complaint is last two times they suggested add ons that would cost $500, then next visit $800. I declined..... Always done right first time. My only complaint is last two times they suggested add ons that would cost $500, then next visit $800. I declined..... My son who owns a high end porsche, Audi, Mercedes repair business agreed with my decision the recommended services wwre not necessary at the time... More

Juan is a very kind and helpful employee and has amazing customer service. This is a year in the making for a part Ford no longer makes, it was truly a hard year and I was loosing faith in the Ford brand (t customer service. This is a year in the making for a part Ford no longer makes, it was truly a hard year and I was loosing faith in the Ford brand (though every other car manufacturer is doing the same even the higher end ones) but Juan came through for us and was able to help us. We are very grateful. More

All of the people we're Curtis and performed there jobs well I will continue using your services well I will continue using your services More

Good experience as usual People were friendly and helpful. Will be going back when it is time helpful. Will be going back when it is time More

Clean, professional workplace. Always courteous and on time with service I wish there was more parking lol Always courteous and on time with service I wish there was more parking lol More

Recall maintenance Dealership performed recall maintenance. Determined a wheel alignment was not needed which was appreciated. maintenance. Determined a wheel alignment was not needed which was appreciated. More

Doug got the issues handled. The warranty issues were not problem for Doug he was well versed on how to handle it. The warranty issues were not problem for Doug he was well versed on how to handle it. More

Doug was very helpful and informative! Corwin identified the problems with my truck and fixed them in a timely manner! Corwin identified the problems with my truck and fixed them in a timely manner! More