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Corwin Ford of Tri Cities - Service Center

Pasco, WA

4.5
1,491 Reviews

1,491 Reviews of Corwin Ford of Tri Cities - Service Center

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December 04, 2023

They told me of the problem, But then wanted to investigate it, When they had photos of it. Thay had it for a whole week to change the oil pan gasket. Also wanted to charge me to put oil in it. More

by Chris
Recommend Dealer
No
Employees Worked With
Asta Reh, Asta Reh
December 04, 2023

Dealing with Dylan and the paperwork was good. The greeter when I went to take delivery could practice his listening skills, because he didn't listen to what I told him. Tried to redirect me to wh More

by BOB.SURVEYONELLC
Recommend Dealer
Yes
Employees Worked With
Dylan Fusselman
December 04, 2023

Tina ordered a replacement 12v battery a few weeks ago. Then she got it installed on Monday Nov 27. It took just a few hours and I was on my way. Tina is great! More

by GARYRITTENBACH
Recommend Dealer
Yes
Employees Worked With
Tina Beaver
December 03, 2023

Excellent customer service. Very good at estimating the cost. Always letting us know any additional service needed. More

by RICHKUMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jere Gorsline, Bert Flores, Eddie Valencia
December 03, 2023

Great Customer service. Great shop service Just happy with my truck.. Loved it if I ever need a new truck Wil bel Ford truck again and from Corwin Dealer. More

by ASSISTENCE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Quick responsive service. Successfully replaced key fob although it was really expensive. Technician was friendly More

by WAROBERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Butler
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Friendly helpful and try to let you know how things are going They do good work More

by WDHUPPERT
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Orozco
November 29, 2023

Very helpful and great customer service. When they came up to the door they're very nice and polithen waited for me to get my keys. More

by Mfk0706
Recommend Dealer
Yes
November 29, 2023

Went in for repairs that took a few days was given a loaner from Ford and go car back in great working order. More

by 509DESIGN.DECOR
Recommend Dealer
Yes
Employees Worked With
Darby
November 28, 2023

Very good and very professional. Excellent personnel to work with who do you enjoy? Your really enjoyed the person I was working with and Your salesman were excellent More

by 57WALTERHINZ
Recommend Dealer
Yes
Employees Worked With
I can't remember her name. But good in her job she does an excellent job
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