Corwin Ford of Tri Cities - Service Center

Great team work! All the vehicles I own are Ford! So when I walk in and tell the guys I have this issue going on they look into it and go above and beyond to get it fi All the vehicles I own are Ford! So when I walk in and tell the guys I have this issue going on they look into it and go above and beyond to get it figured out. I know it is a while team that make it all happen. But when when your service representative is calling you to give you updates and let you know what is the next step. That right there is what I can say meets all expectations and proves to you what great team and representatives Corwin has. This is the eason reason why my whole family buys vehicles from Corwin and will continue to come back! Keep it up Corwin Ford! More

Great service The service was quick Freddy had me in and out in the time frame I needed. It was nice having all the amenities there so I could enjoy coffee while I The service was quick Freddy had me in and out in the time frame I needed. It was nice having all the amenities there so I could enjoy coffee while I waited More

service was good but delay in completion of work was not. Were informed on day work was to be completed that they had not yet started the work. Left without our truck for an additional week after it had alrea Were informed on day work was to be completed that they had not yet started the work. Left without our truck for an additional week after it had already been in the shop for a week. More

Airbag replacement Super job replacing the airbags & changing the oil.... very clean work area & the coffee was awesome..... did follow my directions on what I wanted do Super job replacing the airbags & changing the oil.... very clean work area & the coffee was awesome..... did follow my directions on what I wanted done this time in.... More

Prompt and responsive Recall work was completed on schedule. Impressive facility and courteous service rep and shuttle driver. I received a prompt call back updating my sta Recall work was completed on schedule. Impressive facility and courteous service rep and shuttle driver. I received a prompt call back updating my status and again when complete More

Got cylinder head sparkplug threads repaired Cody was professional did exactly what I asked no bs if delt with him before always returned my calls with info and no pressure I was satisfied and wo Cody was professional did exactly what I asked no bs if delt with him before always returned my calls with info and no pressure I was satisfied and would return .ps Mike Hubbard is a badass buts needs to hunt more deer with me More

Convenient, friendly, knowledgeable The service was convenient and friendly, and overall I had an excellent experience. Chandler was very helpful in helping me to find the parts I wanted The service was convenient and friendly, and overall I had an excellent experience. Chandler was very helpful in helping me to find the parts I wanted, and made it easy to get the work done and was flexible with my schedule. Thank you Chandler, and thank you to the service department for everything you do! I will be back! More

Always Great Service I brought in a Jeep to finally have a tune-up performed. Not only was the tune-up done in an incredibly efficient amount of time, but it came out to c I brought in a Jeep to finally have a tune-up performed. Not only was the tune-up done in an incredibly efficient amount of time, but it came out to cost less than expected. Thank you Corwin Ford for always making the experience better than anywhere else. More

Accessories The work was done quickly and I was done well ahead of the estimate. Accessories were as expected and all is well. We are pleased with all the staff The work was done quickly and I was done well ahead of the estimate. Accessories were as expected and all is well. We are pleased with all the staff. Very responsive. More

Installed new Snug top Canopy The guys fit me into their full schedule so I could leave town. I have had no problems and had great service! I recommend this dealership. The guys fit me into their full schedule so I could leave town. I have had no problems and had great service! I recommend this dealership. More