Corwin Toyota Boulder | Page 171

The experience has really gone downhill since Corwin bought out Larry H Miller. We took the car in and were told they needed to order parts. I tried via chat and voicemail to reach my service agent whil bought out Larry H Miller. We took the car in and were told they needed to order parts. I tried via chat and voicemail to reach my service agent while waiting for parts to ask a follow up question, because the problem was still happening even though they’d removed the offending bottom skid plate, but got no response. At the follow up, the customer service agent told us that the service people ordered the wrong parts, blamed them, and offered no apology. He also didn’t offer to rectify the situation or order the right parts, we were merely dismissed. So now we have the bottom piece of our 4Runner sitting in our garage, because they took it off and never put it back on. I don’t think at this point I should expect a call to rectify this. They also kept two of the hubcaps for our wheels during a former tire rotation and didn’t offer to fix it or accept responsibility when we asked to replace them. Overhearing conversations by the agents, Corwin does not treat them well and many are leaving. I think we will start driving over to Mountain States Toyota for service. Not looking good for this service center. More

Thought the price of the air filters was a little much and I think the picture they sent was of another dirty filter (we replaced ours less than 5k miles ago), but I didn't have time to do it myself, so p and I think the picture they sent was of another dirty filter (we replaced ours less than 5k miles ago), but I didn't have time to do it myself, so paid anyways. I only go for convenience sake. More

I had a great experience purchasing my new car from Noah. He wasn't pushy and answered all my questions and concerns that I had!!! Everyone was very friendly and helpful even with all the construction going He wasn't pushy and answered all my questions and concerns that I had!!! Everyone was very friendly and helpful even with all the construction going on they all did amazing helping me. Beth was equally awesome and so easy to talk to. She answered every question even my email with questions!!! I would definately refer anyone I know to Corwin and will look them up the next time I want to buy a car!!!! More

Great service and professionalism with their dealership undergoing a refresh. The one item I have a complaint on is that the 2022 Tundra has a known issue with the fuel gauge which we were not made aware undergoing a refresh. The one item I have a complaint on is that the 2022 Tundra has a known issue with the fuel gauge which we were not made aware of at the time of purchase and are now dealing with the fuel gauge not working right and it appears there is currently not a fix for this. More

Time of repair was not communicated well. I was told pick up would be in 5 or so hours when the work was listed on the plan at 10 hours. I could have left the vehicle overnight instead of han I was told pick up would be in 5 or so hours when the work was listed on the plan at 10 hours. I could have left the vehicle overnight instead of hanging around most of the day. More

Good and easy transaction. Reeve was helpful and made it quick for me, I drove far out to pick up the vehicle to so was nice getting in and out Reeve was helpful and made it quick for me, I drove far out to pick up the vehicle to so was nice getting in and out More

Daniel the service manager did a great job trouble shooting an electrical malfunction caused by a fiberglass topper on my Tacoma. Fixed my problems with having my trailer work properly. Saved my vacat shooting an electrical malfunction caused by a fiberglass topper on my Tacoma. Fixed my problems with having my trailer work properly. Saved my vacation More

We have worked with willie on our last two leases and he is so pleasant. He’s honest, communicates clearly and brings humor along with him. is so pleasant. He’s honest, communicates clearly and brings humor along with him. More

Anthony was really great to work with in Sales and Towson helped in the end trade my Civic in for the HRV. helped in the end trade my Civic in for the HRV. More

Adriana was great and they gave me a fair price on my trade-in vehicle. trade-in vehicle. More