Corwin Toyota Boulder

Not impressed with service advisor My wife brought in our RAV 4 for an 11:15 AM appointment to the get shocks and struts checked out. They told us at the time if all four struts neede My wife brought in our RAV 4 for an 11:15 AM appointment to the get shocks and struts checked out. They told us at the time if all four struts needed to be replaced, it would be $1200.00 dollars and would be tomorrow before it would be ready. 2 hours later they called saying 1 of the front struts were damaged and the other 3 were bad. I called and talked to John the service technician. We discussed the situation and I decided that we would only replace the front struts. (I was thinking the vehicle had four, and that would cut the cost in half. The next afternoon we had to call (1:18 PM) and asked about when the vehicle would be ready. He told my wife he did would have to call her back because he was with a customer. Finally he called and said they did not have the parts and would need to get them from Denver. He finally called at 4:15 P.M(Next day) saying our car was read. He never explained the vehicle only had struts in the front. I assumed the repairs would cost around $600... Instead, the cost was over $1000.00. John should have explained that a RAV 4 only has struts in the front and the total cost would be over $1000.00. My bad for not asking the right question, but I feel he should have been more upfront and explained the costs we were facing Lesson learned no doubt More

Greg Eastburn is amazing! I was totally dreading the car buying process...until I met Greg... We were introduced to Greg through Costco's program. We lucked out with the rig I was totally dreading the car buying process...until I met Greg... We were introduced to Greg through Costco's program. We lucked out with the right salesperson as we had previous experiences with salespeople who were pushy and didn't listen to what we wanted. Greg, however, took the time to listen to exactly what we wanted and what we could afford. He made us feel comfortable with his fun, kind and attentive approach. He connected with us not only as customers but as people! We left LHM with an even better car than what we had anticipated. The whole process was smooth and I can confidently say it was worth the drive to Boulder. Thank you, Greg! Please don't retire! More

Didn’t buy my car from here But to be entirely honest, Ty is extremely handsome and so nice. So I’d probably pretend to be car shopping just to look at him. But to be entirely honest, Ty is extremely handsome and so nice. So I’d probably pretend to be car shopping just to look at him. More

Stress free and straight forward! Ty was great to work he made me feel very comfortable while looking at multiple trucks and had no problem asnwering all the questions I had along the Ty was great to work he made me feel very comfortable while looking at multiple trucks and had no problem asnwering all the questions I had along the way. More

Friendly, helpful, knowledgeable, great service Ty was very welcoming when I stepped into the dealership, and was very willing to work with me for what I wanted at the price I wanted. He was an advo Ty was very welcoming when I stepped into the dealership, and was very willing to work with me for what I wanted at the price I wanted. He was an advocate for me when working with the finance department, and fought to lower my monthly payment to an amount within my budget. He was very knowledgeable of the vehicles and pricing options, and helped to streamline the process and make it feel totally stress-free. More

Not a great experience We love our Prius Prime hybrid, but our experience with LHM Toyota was less than satisfactory. I'm only giving this dealership 3 stars instead of 2 b We love our Prius Prime hybrid, but our experience with LHM Toyota was less than satisfactory. I'm only giving this dealership 3 stars instead of 2 because we really enjoyed working with Greg Eastburn - when he showed up! We went to pick up our Toyota and waited well over an hour to see the finance department. By this time, we were too tired to receive our tutorial on how to actually operate the vehicle. When we arrived home, we realized that the company only gave us 1/4 tank of gas, the car wasn't charged at all, and there was no wiper fluid. Bad service on a car that cost over $30,000! We had made an appointment with Greg for a tutorial later in the week. After one hour he hadn't shown up or even called. Beth took over and was very helpful. He never ever called or explained why he missed this appointment despite the fact that the receptionist called him and left a message that we were waiting - it was like they had our money, so need need to help us any further More

Great experience Ty was a cool guy. He was very helpful and worked his best to get me an afforable price on my new lease. Would recommend. Ty was a cool guy. He was very helpful and worked his best to get me an afforable price on my new lease. Would recommend. More

Great Job! This was my first experience buying a new car, start to finish, and I cannot say enough wonderful things about absolutely everyone I came into contact This was my first experience buying a new car, start to finish, and I cannot say enough wonderful things about absolutely everyone I came into contact with. Charlie was so easy to work with and took the time to explain financing options, packages, and got me an amazing rate. Ty was absolutely wonderful. I stopped by the dealership to take a look and he was immediately on hand to help. From giving me his personal number to answering any and all questions, he is by far the best person I have ever worked with at any dealership. A big thank you to Chris as well! Thank you, Toyota Boulder! More

Great for first time buyer I previously bought all my cars outright, directly from the owners. Gary and the dealership staff here made the process easy and quick. They took extr I previously bought all my cars outright, directly from the owners. Gary and the dealership staff here made the process easy and quick. They took extra steps to help me understand the process and Gary went out of his way multiple times to help me. He’s very responsive with communication and isn’t afraid to dig into the best deals he can get for you. Solid salesman, enjoyed working with him. More

Good car buying experience Salesmen not on commission so experience becomes lower stress. Nice staff. Processing still slow despite not even using financing, but staff still ver Salesmen not on commission so experience becomes lower stress. Nice staff. Processing still slow despite not even using financing, but staff still very curtious and apologetic for delays. Ty Giulio was my salesman and proved to be the high point of the experience. Very professional and easy to communicate with. He even offered to give me a ride from Denver to pick up the new car from the dealer on his day off after fast tracking some window tinting. More