Corwin Toyota Boulder

Excellent communication and honesty..I knew what I needed before I went in and they did not suggest any thing else..Their expertise saved me from an otherwise expensive repair alternative..I would suggest th before I went in and they did not suggest any thing else..Their expertise saved me from an otherwise expensive repair alternative..I would suggest them to anyone needing service. Thanks James Ryan More

This dealership must believe that consumers have no access to the internet and are completely ignorant in car sales tactics. Off the bat they’re friendly, but when it comes to the negotiation piece I access to the internet and are completely ignorant in car sales tactics. Off the bat they’re friendly, but when it comes to the negotiation piece I was downright insulted. I’ve purchased one vehicle from this dealer, and recently attempted to purchase two more. I did not complete the purchase of the second two cars and went to another dealer as an observable pattern of behavior quickly emerged. While you can get to a fair price with these guys, I did not wish to repeat my first experience and walked out. My belief is that they try to wear you down; thus the extremely lengthy process I noticed others have commented on as well. If you can outlast them the deal will be fair, but not the best. My experience in both cases is pretty similar to what others have posted on this site: 1. Once you indicate a willingness to talk numbers, they take their sweet time giving you their “price offer” that is the starting point of the negotiation. In both of my experiences, you sit at the sales guy’s desk while he consults with the manager for what seems like an eternity – 30 minutes plus. 2. The numbers they come back with are completely out of line. The figures quoted imply the customer has done no research and has no clue what the car they’re considering is going for. To call it a starting point is absurd. In both experiences I did not even need to consult my own notes to know how far off their starting position was. There is no goodwill shown in the initial offer – even for repeat business. 3. If you reach an agreement (which I did the first time), the paperwork can take another 5 hours or more. I was not sure that this time was excessive until I walked on the last “deal” they were trying to give me and went to another dealer where I completed the process in 35 minutes. To add more color to my experience with the car I actually purchased from them some additional detail is prudent. Their starting offer to purchase had my payment $300 higher than I ended up getting the car for. Negotiations took more than five hours after which we reached a point that was in my range of what seemed fair. Without information such as their dealer holdback and other details, there may have been additional room to negotiate. I’ve subsequently had other dealers put all this information on the table so that we can negotiate based on good information. Service with this dealer is outrageously expensive. While I’ve only had a couple of things that I had to pay for thanks to Toyota Care, I was able to have those completed by another party at 30-50% less than what this dealer was charging. In summary, I could not say enough to discouraging purchasing from this dealer. They’re so coin operated they’ve lost sight of what’s important to the customer to the extent they insult our intelligence. More

These dealers just don't have the time to work with you and we were even there on a week day. The dealers were nice until it came time to actually make the purchase and then everything came to stand still and we were even there on a week day. The dealers were nice until it came time to actually make the purchase and then everything came to stand still and took forever. We purchased our vehicle here and it took over 3 hours for them to complete the purchase paperwork (while our infant was with us). Then when we finally got the paperwork in the mail, a month later, it had been filled out incorrectly (wrong names on the title and had to be sent back and redone). Really if you're going to take that long to finish the paperwork at least do it accurately. Love the car but would recommend trying a different Toyota dealer. We'll be in the market for another new car soon and we are thinking of another Toyota but we will NOT be going back to this dealer to test drive or purchase. More

My car buying experience with Boulder Toyota started out just fine. I had been watching for a Rav4 v6 through the certified used toyota program and finally one came up in boulder. The actual sales process w just fine. I had been watching for a Rav4 v6 through the certified used toyota program and finally one came up in boulder. The actual sales process was ok, but I was told the car had only one owner, which was "technically" true but turns out it was owned by a rental car company. A little different that what is typically meant by one owner. Also, my real problem is that I was dumb enough to be suckered into the extended warranty. I know, I know it is never worth the money, which is definitely true. But I did have a few repairs that needed covered. First was a leak in a piece under the windshield. Apparently this wasn't covered by the "so-called" bumper to bumper warranty. After much complaining they finally agreed to fix it, but I had to drive all the way up to boulder instead of just having it done at the dealer by my house. Next a little later I had an airbag issue and again, I had to take it to their dealer, a Nissan one this time. Which makes no sense. Now "technically" this bullpucky warranty I foolishly bought was provided only by Larry Miller dealers. So I was supposed to go to one of them, but it was unclear when I bought it and it was presented as a Toyota warranty (although I'm sure all the terms they used were legal they just shaped it in a way to make it seem like that) Now mind you they did nothing "wrong" but all these shady sales tricks really leave me with a bad feeling of Boulder Toyota. Their warranty is shoddy and just a way they try to fleece you. I am kicking myself for expecting a smidgen of decency from car dealers. More

I am in the market for a new SUV or crossover. I am comparing multiple makes and models. RAV4 was one of the vehicles I was considering. I wanted to look at and drive one the same day I was test drivin comparing multiple makes and models. RAV4 was one of the vehicles I was considering. I wanted to look at and drive one the same day I was test driving other makes for a good comparison. I stopped into the dealer and was taken to the lot by one salesman, who was paged within a couple minutes and left me for another customer, promising to send another salesperson. When the second salesman arrived he immediately asked if I was there alone or if my husband was with me - this is 2011!!! He was paged in to close a sale for another customer within 2 minutes of arrival and offered to send a third salesperson - all in less than 5 minutes. I will never set foot in that dealership again! More

It is a pleasure to be work with Dale Baker on a common goal, ie I wish to keep my beloved 2000 4Runner in perfect running condition for as long as the auto Gods will allow us. I have 168K miles so far wi goal, ie I wish to keep my beloved 2000 4Runner in perfect running condition for as long as the auto Gods will allow us. I have 168K miles so far with no major concers. Regular scheduled maintenance and a few wear and tear items are all that we have had to do. Dale understands my desire and truly cares about helping me to achieve it. He is a trusted friend in all of this. I look forward to working together to achieve another 168K miles. More

John was very clear about what needed to be done, and why there was trouble in the first place. The shuttle driver went out of his way to collect me after hours. And the breaks, which needed to be turned, ar there was trouble in the first place. The shuttle driver went out of his way to collect me after hours. And the breaks, which needed to be turned, are very smooth after the work. Also, valve chatter is notably less after the gaskets were replaced. More

I needed to have the passenger side sun visor replaced on our Camry as it broke and when I arrived the guy who helped me at the service desk said that it was a simple installation and he might be able to do our Camry as it broke and when I arrived the guy who helped me at the service desk said that it was a simple installation and he might be able to do it himself and then I'd only have to pay for the part. He was able to install it and he saved me on labor. Now that's great customer service!!! More