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Corwin Toyota Boulder - Service Center

Boulder, CO

4.1
766 Reviews

766 Reviews of Corwin Toyota Boulder - Service Center

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June 03, 2024

The service rep Jeff Freedman was excellent. He communicated well and was very efficient. I recommend highly. More

by DAVID@FRONTIERVC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Freedman
Jun 03, 2024 -

Corwin Toyota Boulder responded

Thank you for your five-star review, David. Our team at Corwin Toyota of Boulder always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

June 03, 2024

Dealership sold me a car that wouldn’t pass emissions and service department wanted the price I paid for the truck to make the repairs. Choose a different dealer. More

by PHONG.TRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bethany Oldham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Chambers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Harlan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Zhang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Trejo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark R, Hunter, JD
Jun 03, 2024 -

Corwin Toyota Boulder responded

Thank you for taking the time to voice your concerns. Please reach out to us at (720) 907-0926 to further discuss your concerns. Thank you and we hope to hear from you promptly.

June 01, 2024

Yair, a customer service representative is great. The mechanics had a hard time diagnosing a annoying squeak in my NEW RAV 4 Prime More

by WAGS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Ryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter
Jun 02, 2024 -

Corwin Toyota Boulder responded

Thank you for taking the time to share your feedback with us. We're glad to hear that Yair provided you with great customer service. We apologize for the inconvenience of the squeak in your new RAV4 Prime and appreciate your patience as our mechanics work to diagnose and address the issue.

May 31, 2024

Great service on 3-pack of oil changes. However, I often feel like I am told about hundreds of dollars of additional services without truly understanding if they are really needed. More

by Whokmows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
Jun 02, 2024 -

Corwin Toyota Boulder responded

Thank you for sharing your feedback with us. We appreciate your positive comments about the service you received on your oil changes. We take your concerns regarding additional services seriously and will make sure to address this issue with our team. Your satisfaction is important to us, and we strive to provide transparent and reliable service to all of our customers.

May 29, 2024

Jack was super helpful through the entire sales process and helped me find the right car for my needs. 10/10 More

by ahall5962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail and Tony
May 30, 2024 -

Corwin Toyota Boulder responded

Thank you for taking the time to share your positive experience with Jack at Corwin Toyota of Boulder. We are thrilled to hear that he was able to assist you in finding the perfect car to meet your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

May 27, 2024

Corwin came to Boulder with a decent reputation. After a year, now they are constantly trying to upcharge everything! I can see where this is going. Dont have any interest dealing with Corwin in the More

by SUSANEROE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
May 28, 2024 -

Corwin Toyota Boulder responded

We're extremely sorry that you had to face such difficulties. Issues in our customer service is not something we are known for. As you can see from our other reviews, we pride ourselves on providing great service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we can work to make things right. Our team hopes to resolve this to your benefit and earn you back as a customer.

May 26, 2024

Rork is terrific. I trust that he will take care of my Vehicle and this is my second Toyota because of that trust. He is an asset to your organization. More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rork
May 28, 2024 -

Corwin Toyota Boulder responded

Thank you for taking the time to share your positive experience with Rork at Corwin Toyota of Boulder. We are glad to hear that he has earned your trust and that you have chosen to continue doing business with us. We appreciate your feedback and look forward to serving you again in the future.

May 23, 2024

Apparently, you did not read my last review. I had my tires swapped 2 weeks ago. Technician messaged me about having my battery replaced. I denied it as I was in 2 weeks prior for an oil change More

by RYAN.ROBERTS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Chambers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Calderon
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Corwin Toyota Boulder responded

Thanks for leaving your rating. We are concerned that we didn't deliver on our high standards and hope you will give us the opportunity to make it a positive one. Please call (720) 907-0926 when you're free.

May 23, 2024

Poor communication between the mechanics and service representatives led to weeks of discussion to understand the issue. At the end the dealership refused to correct the issue u see warranty coverage. More

by Whit harlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie
May 24, 2024 -

Corwin Toyota Boulder responded

While we are thankful for your feedback, we would like to learn more about why your experience was not an exceptional one. Reach out to us at (720) 907-0926 to let us know how we can improve for your next visit.

May 21, 2024

Rork👍🏽👍🏽👍🏽 is top reason I chose to continue with my car service (he explained everything, answered my calls, respectful and knowledgeable) (the dark haired teenager sitting behind him… not respectfu More

by Ginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rork
May 23, 2024 -

Corwin Toyota Boulder responded

Thank you for taking the time to share your feedback, Ginger. We are pleased to hear that Rork provided you with excellent service during your visit. We apologize for any inconvenience caused by the dark-haired teenager and will address this matter internally. We are glad to hear that you enjoyed the ride to your home as well.

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