Corwin Toyota Boulder - Service Center

I’ve never had issues with this dealership before but this particular time I brought my vehicle in for an oil change and they did an included inspection and found the power steering wheel was leaking and this particular time I brought my vehicle in for an oil change and they did an included inspection and found the power steering wheel was leaking and asked if I wanted it fixed. Normally I save actual work for a trusted mechanic but I needed the vehicle to be functioning for an upcoming trip, so I hesitantly agreed to the work to be done with an agreed upon cost. It wasn’t until the end of the day where they advised it would be an extra $460 for unforeseen work needed related to the repair. They said it was all for labor costs ($225/hr) because one of the threads was damaged. When I asked about what specific labor took two hours to fix, they couldn’t provide specific work that was done. Just that the bolt was seized and needed extra work. This extra work was also done without my approval. All this to say that I was stuck paying an extra fee I was not prepared to pay at a ridiculous rate of labor. I will never bring any vehicle back to this dealership just based on the outrageous cost for a seemingly easy procedure. More

Long wait time despite schedule appt. Everyone outside was on their cell phones, however Rork was very helpful. Everyone outside was on their cell phones, however Rork was very helpful. More

The service dept at Corwin is top notch. That sums it up in a nutshell That sums it up in a nutshell More

Clean, friendly staff, accommodating for shuttle needs. Michael reviewed the safety recall with me. When work was completed he showed me to my car! Michael reviewed the safety recall with me. When work was completed he showed me to my car! More

Great service. People at front desk pretty much aware of all clients waiting. Made efforts to keep each person aware of wait times. Knew names of clients and why e People at front desk pretty much aware of all clients waiting. Made efforts to keep each person aware of wait times. Knew names of clients and why each one was there. Friendly and well informed on stays of their service . A pleasant wait there More

Great service. Recall service done efficiently and completed. Car was ready before time stated . All employees I dealt with were very knowledgeable and courteous Recall service done efficiently and completed. Car was ready before time stated . All employees I dealt with were very knowledgeable and courteous. More

Amazing service! Rudy is the best Service Manager I have come across from any dealership. Rudy is the best Service Manager I have come across from any dealership. More

Always very straight forward and honorable men to wirk with. Long term good relationship with the company. with. Long term good relationship with the company. More

Your prices are higher than other dealers. You didn't give me an accurate time estimate. You didn't give me an accurate time estimate. More

I had overall excellent service for the recall work. Helpful, friendly, good timing overall.p Helpful, friendly, good timing overall.p More