Corwin Toyota Boulder - Service Center
Boulder, CO
1,024 Reviews of Corwin Toyota Boulder - Service Center
I recently took my vehicle to have warranty service performed for my blind spot monitoring which would be covered by my extended warranty. This part was already replaced 9 months ago under my paid ext performed for my blind spot monitoring which would be covered by my extended warranty. This part was already replaced 9 months ago under my paid extended warranty. However this time, they charged me around $250 and said my warranty would not cover the work since they did not replace anything, even though the sensor was erroring. When I shared my frustration about this, they said "I have to pay my technician for their time". Not great customer service in my opinion and I would not send anyone here for service unless they had their existing standard toyota warranty. Poor customer service Corwin. More
I had an issue with the engine and it was misdiagnosed and I called several times and got no reply from the service agent or the service manager. In the end I traded in the car which had less than 60000 and I called several times and got no reply from the service agent or the service manager. In the end I traded in the car which had less than 60000 miles and got a new Toyota from Stapp. Your service was so bad I will never do business with you again and I have shared my story with friends and family . My niece bought a brand new rag 4 from Stapp because of my experience with you. More
I want to commend Roark. He is such an exceptional employee and the reason I return as a customer. I don’t easily trust dealerships, but Roark helps me feel like he is lookin He is such an exceptional employee and the reason I return as a customer. I don’t easily trust dealerships, but Roark helps me feel like he is looking out for my best interest and not just the bottom line. More
The service was great, but I wish more had been covered by the extended warranty that I purchased with the car. It was expensive and it seemed to not cover the normal things that should have been covered… by the extended warranty that I purchased with the car. It was expensive and it seemed to not cover the normal things that should have been covered… More
Liked the service guy but asked a few questions inside and the people seemed rude and passed me off to another person. Really busy, took a long time waiting. Will try again for other work but can’t do it and the people seemed rude and passed me off to another person. Really busy, took a long time waiting. Will try again for other work but can’t do it on a work day for sure. Unable to stay that long☹️ More
I had a good experience. So thankful for Stephanie. Good communicator I felt well taken care of. And I appreciated the follow through of the whole team. So thankful for Stephanie. Good communicator I felt well taken care of. And I appreciated the follow through of the whole team. More