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Corwin Toyota Boulder - Service Center

Boulder, CO

4.1
1,024 Reviews

1,024 Reviews of Corwin Toyota Boulder - Service Center

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October 09, 2024

I recently took my vehicle to have warranty service performed for my blind spot monitoring which would be covered by my extended warranty. This part was already replaced 9 months ago under my paid ext More

by BG
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jeff in Service
Oct 14, 2024 -

Corwin Toyota Boulder responded

We apologize to hear about your recent experience, we are going to sit down with the team involved and use this as an opportunity to learn and improve our overall customer service

Oct 14, 2024 -

BG responded

I do appreciate the response from you all, however the right thing to do would be refund me the money I had to pay (Correction-It was $231) and also speak to the service team. Since the parts were just replaced and were then malfunctioning, they still should have honored the extended warranty especially since labor was performed. I have purchased 2 Tacomas from your dealership and am also local to Boulder. Service department and the way my service is handled is a huge factor determining who I giver business to. Happy to discuss this further.

October 09, 2024

Doing what is necessary for my vehicle When I bring my Toyota hybrid is in for service More

by ARLANDO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees
Dec 09, 2024 -

Corwin Toyota Boulder responded

Thank you so much for sharing your positive experience with us! We are thrilled that the Corwin Boulder Toyota Service Team provided excellent service. We appreciate your recommendation

October 07, 2024

I had an issue with the engine and it was misdiagnosed and I called several times and got no reply from the service agent or the service manager. In the end I traded in the car which had less than 60000 More

by OLSONCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager can’t remember his name , and service rep- a woman- can’t remember her name
October 07, 2024

I want to commend Roark. He is such an exceptional employee and the reason I return as a customer. I don’t easily trust dealerships, but Roark helps me feel like he is lookin More

by KEITHDESROSIERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roark
Oct 08, 2024 -

Corwin Toyota Boulder responded

Thank you so much for sharing your positive experience with us! We are thrilled that our Service Department provided excellent service.

October 04, 2024

Good and timely service. Good customer support and tech eas goodie sun is out again More

by NOMEAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Oct 07, 2024 -

Corwin Toyota Boulder responded

Thank you so much for sharing your positive experience with us! We are thrilled that Rork provided excellent service and helped you find the perfect vehicle. We appreciate your recommendation and hope you are enjoying your new car.

September 30, 2024

Good communication. Excellent service - liked the video diagnostic from tech especially. Nice job from everyone. More

by JBROOKS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Freedman
September 29, 2024

The service was great, but I wish more had been covered by the extended warranty that I purchased with the car. It was expensive and it seemed to not cover the normal things that should have been covered… More

by CLEES_MOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service gits
September 26, 2024

The customer service rep was great at his job. The car was repaired in a timely manner. Run great now More

by PAMDININGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 26, 2024 -

Corwin Toyota Boulder responded

Thank you so much for sharing your positive experience with us! We are thrilled that Corwin Service has provided excellent service and helped you with your vehicle. We appreciate your recommendation.

September 24, 2024

Liked the service guy but asked a few questions inside and the people seemed rude and passed me off to another person. Really busy, took a long time waiting. Will try again for other work but can’t do it More

by RITABELLE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy
Sep 24, 2024 -

Corwin Toyota Boulder responded

We apologize to hear about your recent experience, We are going to sit down with the team involved and use this as an opportunity to learn and improve our overall customer service.

September 23, 2024

I had a good experience. So thankful for Stephanie. Good communicator I felt well taken care of. And I appreciated the follow through of the whole team. More

by JCINADER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Shelton
Sep 24, 2024 -

Corwin Toyota Boulder responded

Thank you so much for sharing your positive experience with us! We are thrilled that Stephanie Shelton provided excellent service.

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