Corwin Toyota Boulder - Service Center
Boulder, CO
1,016 Reviews of Corwin Toyota Boulder - Service Center
Staff was friendly and courteous as always. I didn't want to write a critical review, but you keep pestering me via email so... I was disappointed with the services recommended and the record I didn't want to write a critical review, but you keep pestering me via email so... I was disappointed with the services recommended and the record keeping for my vehicle. The mileage listed on the report was from the last time I brought my vehicle in just over 5k ago. So obviously no one looked at it. It was recommended that I replace my battery, even though I just put a new one in two weeks ago, I don't think they actual tested anything. They just showed so generic stock photo of a battery tester... They recommended that I change my automatic transmission fluid, I have a manual transmission. Again no one bothered to check. They recommended I change my cabin air filter for $78?? again another generic photo, I know because I checked it myself right after, and it was perfectly clean. They recommended that I have serviced: diffs, transfer case, transmission, brake fluid, cooling system, and steering fluid... I had all of these done by you guys less than 20k ago. Shouldn't all that be in your records? That's one of the main reasons I keep coming back to the same place for service. Anyway, not a huge deal, but I can't help but think that someone less attentive to their car maintenance would have been duped into some very expensive, and unnecessary services. I'll keep coming back, you are my local toyota shop, and the staff is nice. but I think you need to do a better job at actually looking at each individual vehicle. More
The staff is always professional and the service is usually completed within the estimated time. My only complaint is that after a tire rotation, the service interval wasn't updated in the car's comma usually completed within the estimated time. My only complaint is that after a tire rotation, the service interval wasn't updated in the car's command center. Could you provide tea bags for those of us who don't drink coffee and don't want a sugar laden hot chocolate or latte? More
Eddy was very helpful with the issues with my car. He even helped out with something small that service had missed (my trunk was sticky and hard to open). He was also very funny and informative. He even helped out with something small that service had missed (my trunk was sticky and hard to open). He was also very funny and informative. More
were fast and friendly, listened when I explained that a mouse had been getting in the car and took time to clean out the bottom of the engine compartment from it and make sure nothing else was wrong. mouse had been getting in the car and took time to clean out the bottom of the engine compartment from it and make sure nothing else was wrong. More
Delivered on everything promised . Showed the utmost professionalism. Roark never tries to sell me anything that is not necessary. I request him for all my service need. Showed the utmost professionalism. Roark never tries to sell me anything that is not necessary. I request him for all my service need. More
Was asked if I could afford a vehicle just so an associate didn’t have to go to another lot to pick it up to test. Was told I was unethical due to the industry I was in from the GM who was trying to associate didn’t have to go to another lot to pick it up to test. Was told I was unethical due to the industry I was in from the GM who was trying to defend the high pressure sales tactics of his finance manager. Kept me sitting around doing nothing for 3 hours before we even got to negotiating. Found errors in my contract that I specifically said no to, only to find I can’t cancel them after the fact as they are non cancellable costing me thousands. Overall, the unprofessional and dishonest culture is felt. More