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Corwin Toyota Colorado Springs

Colorado Springs, CO

4.6
4,180 Reviews
Corwin Auto has always and will always be a customer satisfaction-driven company. With over 100 years under our belt, we know what it means to give great satisfaction, service, and deals to our customers. Our well-educated and experienced sales, service, and management teams have been in the business for a while and are here to help. At Corwin Toyota of Colorado Springs you will find a unique experience that is geared towards you, our customers, that will have you driving away knowing you went to the right place. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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5115 New Car Drive

Colorado Springs, CO

80920

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Showing 4,180 reviews

October 01, 2019

Oil change Fast and efficient oil charge, rotat tires ,check filters stuff like that. It was very fast and efficient see you again in in the near future More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I've put the paper work away so you will have to look up who helped me he took care of the whole thing very effective .
Oct 01, 2019 -

Corwin Toyota Colorado Springs responded

Thank you for the positive review, Phil! Fast and efficient is what we aim for. Please think of us for your next service! - Cherie Gallagher, Customer Relations Manager

October 01, 2019

Went in for a Toyota care appointment. They were great! Timely, explained everything ahead of time, and finished quickly. Gray service department. I always have a great experience with them. More

by Lmr
Recommend Dealer
Yes
Employees Worked With
Adam Schweibish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Corwin Toyota Colorado Springs responded

Thanks for coming to see us! We are thrilled to see that Gary provided excellent service. Should you need anything else, please let us know. - Gallagher, Customer Relations Manager

September 30, 2019

fabulous Shawna is a wonderful service advisor. The best I have had in the years I have been coming in for service. She is on time for appointments, very kno More

by Nanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawna Freeman
Sep 30, 2019 -

Corwin Toyota Colorado Springs responded

Thanks for the positive review, Nanette! The best is what we aim for and are thrilled to hear Shawna took great care of you. We look forward to working with you, and your vehicle, in the future. - Cherie Gallagher, Customer Relations Manager

September 28, 2019

Service reps My 1st experience going to the Service Dept. I was greeted in a friendly matter. Service Rep, Spencer was very kind and courteous. Lyft was a ni More

by Rhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer
Sep 30, 2019 -

Corwin Toyota Colorado Springs responded

Thanks for stopping by, Rhonda! Happy to hear your first experience with our service center was a positive one. We look forward to seeing you again. - Cherie Gallagher, Customer Relations Manager

September 28, 2019

Trusted Service Advisor Paul Reed has been my service advisor for several years. He is knowledgeable and professional, and I trust and follow his recommendations. He provid More

by John K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Reed
Sep 30, 2019 -

Corwin Toyota Colorado Springs responded

John, thank you for the wonderful feedback. We will make sure Paul hears your kinds words. Thanks for coming to see us! - Cherie Gallagher, Customer Relations Manager

September 27, 2019

Great experience Thanks for taking care of the door locks and other maintenance needs for my Toyota RAV4. I appreciate your timely communication and help very much. More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schweibish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2019 -

Corwin Toyota Colorado Springs responded

Thanks for coming to see us, Mel! Come visit us again soon! - Cherie Gallagher, Customer Relations Manager

September 25, 2019

Excellent Service We have been buying our vehicles and having them serviced at Larry H. Miller for almost 30 years. During that time we have worked with the same servi More

by KathyR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Reed
Sep 26, 2019 -

Corwin Toyota Colorado Springs responded

Thank you for your continuous support over the years, Kathy! Should you ever need anything, please be sure to let us know. - Cherie Gallagher, Customer Relations Manager

September 24, 2019

UNORGANIZED This is the most unorganized business I have ever seen. Both during the buying process, and at service 1 year later. When I bought my truck we had to More

by You
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brent Farmer, Patrick Sharshel
Sep 24, 2019 -

Corwin Toyota Colorado Springs responded

It is unfortunate to see that you feel this way. We appreciate your feedback. If there is anything that we can do to improve your experience, please let us know. - Cherie Gallagher, Customer Relations Manager

Sep 24, 2019 -

You responded

What’s done is done, and your dealership has been less than accommodating in resolving any issues I have had. My latest visit was for my 10,000 mile service. My vehicle was PERFECTLY detailed when I dropped it off. One of your service people drove it through your car wash, and left water spots all over it. I asked my service advisor about it, he said management wanted all cars to be washed before returning them to the customer. This is WRONG!!!!!!! Ask the customer first. The Cadillac dealer always asks before washing my wife’s car.

September 24, 2019

Routine oil change, tire rotation, and check up. I dropped the ball on Gary by way of a missed scheduled appointment. Gary was professionally understanding and got me in on the next available date. A More

by marvweeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everybody on footprint.
Sep 24, 2019 -

Corwin Toyota Colorado Springs responded

Thanks for the review! Have a great day! - Cherie Gallagher, Customer Relations Manager

September 24, 2019

WORST PLACE IN THE WORLD TO HAVE YOUR CAR SERVICED GARY HAINES IS ABOUT THE BIGGEST CROOK I HAVE EVER DEALT WITH AT ANY SERVICE PLACE. HE DID WORK I DIDN'T AUTHORIZE AND EXPECTED ME TO PAY FOR IT. IT T More

by YODAMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Haines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Corwin Toyota Colorado Springs responded

Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Cherie Gallagher, Customer Relations Manager

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