Corwin Toyota of Bellevue

Amazing 4Runner purchase experience at Corwin! Jay Murphy was absolutely amazing during the entire purchase process. It had been sixteen years since I had purchased my last new vehicle. Needless to Jay Murphy was absolutely amazing during the entire purchase process. It had been sixteen years since I had purchased my last new vehicle. Needless to say I was very apprehensive. Jay set my mind at ease and made my entire experience very comfortable. At no time did I feel like I was being misled or taken advantage of in any way. They worked with me on the pricing and financing portion to ensure I knew all of the facts before making a decision. There were no “high-pressured sales tactics” that people sometimes fear in these situations. He worked with me at a pace I was comfortable moving at. I would gladly and highly recommend Jay to anyone looking to purchase a new Vehicle at Corwin Toyota. More

If you want to purchase or lease with the greatest of easy.. Corwin Toyota is where you want to be, to lease, to buy, and Tyler Ross is the man to see. First like most people I love the thought of a new vehicle. Corwin Toyota is where you want to be, to lease, to buy, and Tyler Ross is the man to see. First like most people I love the thought of a new vehicle. But dread the process of going to a dealership to get that new vehicle. However for the first time I had the most laid back, relaxed experience at a dealership I believe you can have. I brought my ten year old vehicle for a trade in, and my good but not great credit, is what I brought to the table. Tyler made it simple by getting me where I needed to be. Where I was comfortable leaving with the truck I wanted. Tyler literally made the leasing of my 2020 Tacoma possible and for that I thank him and Corwin Toyota of Bellevue. More

Only Josh Bro was redeeming for this dealership Difficult experience except for Josh Bro who went above and beyond. He exhibited what would be first class customer service from start to finish. Thi Difficult experience except for Josh Bro who went above and beyond. He exhibited what would be first class customer service from start to finish. This was in contrast to my experience with others at Corwin Toyota. If I could have given more than five stars to Josh Bro I would have. He was concerned about my safety and the understanding of my vehicle. He was able to explain things so that I could understand them and took the time to do so.He was not even the person who sold me my vehicle. He demonstrated what a professional and a gentleman is all about. He would be an asset to any organization.He was diplomatic yet very sensitive to the customers needs. He understood his product. He had a good attitude and was very pleasant making my experience much more pleasant. More

Great experience Really great experience, no pressure. Super happy at this point.Robert Boone was very informative and helped answer all of my questions. The new facil Really great experience, no pressure. Super happy at this point.Robert Boone was very informative and helped answer all of my questions. The new facility was great. More

Quick and easy. Sales process went really smooth. Friendly staff. Very smooth process through mouth the experience. I would definitely recommend viewing to others lo Sales process went really smooth. Friendly staff. Very smooth process through mouth the experience. I would definitely recommend viewing to others looking for a new vehicle. More

Great experience! John worked with me to get the new vehicle I wanted quickly and efficiently. He was great and I will definitely spread the word to buy a car from him John worked with me to get the new vehicle I wanted quickly and efficiently. He was great and I will definitely spread the word to buy a car from him. More

Terrible Service from Management and Service Dept Dealership tried to charge for a repair that was covered under extended warranty (2012 Prius V - 8 year/100k warranty has been extended to 15 year/unl Dealership tried to charge for a repair that was covered under extended warranty (2012 Prius V - 8 year/100k warranty has been extended to 15 year/unlimited miles for certain inverter issues - ZE3 extension). Dealership admitted they messed up after 4+ days of back and forth and only after we found the information ourselves and provided it to them. We asked for reimbursement for the rental we got during this time given that this should have been identified immediately. Should add they neglected to even write down the diagnostic codes after running the initial diagnostic so had to do a second one days later. Management was ADAMANT that there would be no reimbursement and kept reiterating that they said they were sorry, that a rental wouldn't be covered under the warranty, so why should we expect reimbursement? As though there hadn't been a delay in repair given their own incompetence. I will admit that we did not handle the exchange as well as we could have, but the management at this dealership clearly has had zero training on how to deal with upset customers. There was no discussion; they clearly just wanted us to leave. Francis the manager told us that we should mention in the review that they paid for the repair, so yes, Corwin Toyota of Bellevue eventually did what they were legally obligated to do all along. I will note that Brett was extremely empathetic and told us that he understood our frustrations. He clearly cares about the customer, while management cared about their egos. Brett arranged for Corwin Toyota to allow us to drive a dealership loaner car once they were informed by us that the repair was covered by the extended warranty, which management advised was out of the goodness of their hearts. However, they staunchly refused to reimburse for the delay time they themselves caused. I would advise extreme caution to any customer before dealing with the service department and dealership management at this Toyota dealer. More

Very disappointed in the dealership Came back to potentially purchase a vehicle today. The $395.00 pulse Safety System was an out right scam. Retail on Amazon is $19.95 for the same th Came back to potentially purchase a vehicle today. The $395.00 pulse Safety System was an out right scam. Retail on Amazon is $19.95 for the same thing. The baffle the customer with xxxxxxxx doesn't fly in this day and age. Low balling on a used trade in is expected but holy buckets was it ridiculous. I found the whole experience to be very disheartening. I'm 52 years old and this was not my first rodeo and the $700 in combined fees and the bogus safety add on was an all time low for a car dealership. I enjoyed meeting you but not impressed with the sales management who pushes or promotes this kind of scam. More

Great guy! The employees at corwin were very helpful and knowledgeable. They had a great selection and more importantly the car matched the online inventory. Tha The employees at corwin were very helpful and knowledgeable. They had a great selection and more importantly the car matched the online inventory. That was not the case at the previous dealership I visited. All in all I was pleased. More