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Corwin Toyota of Fargo - Service Center

Fargo, ND

2.7
13 Lifetime Reviews Review Dealership

13 Reviews of Corwin Toyota of Fargo - Service Center

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December 03, 2020

"I have been in for oil changes & 3 months ago I was in..."

- rlforsman57

I have been in for oil changes & 3 months ago I was in had the o/c the drain plug was stripped out & they put in a larger plug which didn’t seal. They ordered a new plan but It was the wrong one.Not going back in.Very unhappy with the work.

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Recommend Dealer
No
Employees Worked With
Jennifer
May 14, 2020

"Good experience from start to finish. Salesman, sales..."

- Rick

Good experience from start to finish. Salesman, sales mgr, and finance guy were great. Would buy another vehicle there. Planning on using service dept for oil changes

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Tyler Jesnsen, DJ Elliott
May 15, 2020 -

Corwin Toyota of Fargo responded

Thank you! We make our service scheduling easy, you can do it right on our web! Congratulations on your purchase.

January 13, 2020

"DJ is a blast to work with! He has great energy, is very..."

- Alyse

DJ is a blast to work with! He has great energy, is very knowledgeable, demonstrates great initiative, and is hardworking! Anyone who works with him will see that!

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Recommend Dealer
Yes
Employees Worked With
DJ Elliott
Jan 23, 2020 -

Corwin Toyota of Fargo responded

Alyse, Thank you for the 5 stars! We agree, DJ is an excellent sales rep and are happy to see he was able to find you the perfect vehicle to ensure you were happy!

December 13, 2019

"I received horrible customer service. I took my vehicle..."

- CarolDanvers

I received horrible customer service. I took my vehicle in because my check engine light was on and I was directed towards the lounge area. I was NOT told to talk to anyone. I waited for over an hour only to discover my vehicle hadn’t been touched. When I informed someone, they told me I should have talked to someone sitting at a desk (what they should have told me in the first place). I’ve never worked with anyone in the desk area before so how was I supposed to know? I received no apology from anyone. I was just told to come back the next day. What a waste of time. Absolutely disgraceful.

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Recommend Dealer
No
Employees Worked With
No name.
Jan 08, 2020 -

Corwin Toyota of Fargo responded

We apologize for not handling your concerns in the right manner. Please give us another chance in the future to do a better job for you.

March 15, 2019

"Poor customer service "

- Happytoleaveguy

Will not be back. Bought vehicle in 2015. They always did a great job servicing vehicle through the years. Service department associates couldn't be friendlier. Had appointment in late February to inspect engine for fluid leaking on ground and on some parts of engine. "Head mechanic" said there was nothing wrong. When I questioned his findings by opening hood and showing him fluids on hoses he was very rude and took offense to me questioning his findings. He walked away. The woman who was assigned to me was very apologetic and could see the fluids also. Not being a mechanic, she said there was nothing she could do. Took vehicle to another Automotive service center and found the leaks were transmission cooler lines and a power steering line. Easy fix. Problem solved. Apparently Corwin didn't want my business anymore. No, I do not, nor will I recommend Corwin Toyota.

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Recommend Dealer
No
Employees Worked With
Head mechanic
March 04, 2019

"Outrageous place"

- Dgovie

Needed a new alternator, was quoted at $550. Ended up paying over $100 more than that, I am sure due to them not having on hand the part needed (although I had an appointment for it). They used a remanufacured alternator that costed DOUBLE what it should have. I can only chalk this up to, again, them not having the part on hand and having to pay extra for urgent delivery which I had to flip the bill for. Complete crass.

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Recommend Dealer
No
Employees Worked With
Lori Fosse
February 15, 2019

"Customer Service"

- Monty2017

Sandra goes above and beyond what is required of her job. I can always count on her. I would recommend her to anyone interested in purchasing a vehicle

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Recommend Dealer
Yes
Employees Worked With
January 30, 2019

"Saved my trip"

- Barb

While leaving Fargo on I -29, a plastic “tray” under the front of the car partially came off. I managed to limp to the dealership. Their technician was able to screw it back on and get me on my way. They insisted on not charging me! They were so nice and very quick. I wouldn’t have been able to go the 75 miles home to Grand Forks if they hadn’t done this for me. Thank you so much.

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Yes
Employees Worked With
I’m sorry I don’t know any names, but the date was Friday Jan. 18 late in the afternoon.
August 20, 2018

"Mishandled completely!"

- kcml22

I went in to buy a ford explorer, the car is beautiful but the back handle fell off the 2nd day when asked for them to fix it they said take it to ford perhaps its a recall....then they messed up my loan paperwork and called to ask me for an additional $1000 and its been 3 weeks and they still have not paid off my trade in loan.

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Recommend Dealer
No
Employees Worked With
December 29, 2017

"Excellent customer service "

- Cait35

Brennen Tracy was very helpful pricing out vehicles for my father in law. He was willing to look at other dealerships to make sure we had the best price. He knew all of the features and specs to inform us properly. I would highly recommend using him for your next purchase.

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Recommend Dealer
Yes
Employees Worked With
1
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