We purchased a new Ram dually 9/5/17. Our salesman, James Penwell, did a great job showing us the truck. He was very knowledgeable about all the features. He did not try to rush us. He took us on a good test drive over a variety of roads that let us get a good feel for the truck. The service department did an excellent job getting our new truck ready for us that day. Overall experience was very good. Everyone was friendly and professional.