Coughlin Ford of Pataskala
Pataskala, OH
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Purchased a used Jeep July 2026, Paperwork was smooth. Upon leaving a small crack was noticed on the windshield, sales person stated he would speak to service manager and get back with us, this took 4 day Upon leaving a small crack was noticed on the windshield, sales person stated he would speak to service manager and get back with us, this took 4 days when we finally called dealership to inquire. When windshield was being repaired a big dash was discovered of the front right tire, upon further discovery noticed that the wheel had been repairs (painted) on right side. Called sales rep, sent over a picture of the tire will no response, husband called after 3 days with no response. Again was told would have to speak to sales manager. No response after 3 more days. I spoke with Sales Rep Jordan he said per the Sales manager there was nothing that could be done on their end. I bought my first Jeep from here as Liberty and it has 220K and still going. I will not purchase another Jeep from Valley in the future. More
Salesman John was ready to help. I drove 200 miles to get there and all paperwork was completed quickly. I was back on the road in less than 2 hours. Excellent team time there was pl I drove 200 miles to get there and all paperwork was completed quickly. I was back on the road in less than 2 hours. Excellent team time there was pleasant no pressure just quick. More
I have an E450 motorhome and have had it in twice at this dealership First visit was to go over chassis and motor to check for any needed work and possible safety issues. I was very pleased with the service dealership First visit was to go over chassis and motor to check for any needed work and possible safety issues. I was very pleased with the service and the follow up on this service. The most recent visit was to have shock absorbers installed front and rear and a wheel alignment. Once again very pleased with the service and follow up. I would definitely recommend Coughlin. I would also like to give a thumbs up to Rob and Greg at the service desk, they are the best, professional and knowledgeable, which makes me feel comfortable doing business. More
We are a commercial account and have alway's have had a great experience working with Coughlin Ford. They have always been responsive to our needs and understanding of the processes we need to go through great experience working with Coughlin Ford. They have always been responsive to our needs and understanding of the processes we need to go through for us to conclude a purchase. We will continue to buy vehicles from Coughlin. More
