Coughlin Kia of Lancaster

Todd was extremely helpful getting my car in for a part replacement. He was very kind and understanding when I explained the need to get it done very quickly and he managed to get the part and get the job replacement. He was very kind and understanding when I explained the need to get it done very quickly and he managed to get the part and get the job done in my time frame. He is the service manager every business should have! More

Kind, informative, responsive to questions, patient with explanations. Environment & comradery made the experience very pleasant explanations. Environment & comradery made the experience very pleasant More

Kind, courteous, amazing customer service! From the moment you walk, or drive in, you are treated like you're the only customer. They communicate with you from beginning to end. From the moment you walk, or drive in, you are treated like you're the only customer. They communicate with you from beginning to end. More

Customer service is always careful to ensure your experience is fast, friendly and efficient. They always review with you what your service entailed. experience is fast, friendly and efficient. They always review with you what your service entailed. More

They were extremely professional and helpful. I had a very good experience and would recommend them. I had a very good experience and would recommend them. More

Brandon’s Interest in providing an excellent service experience is very obvious! I have never received a more detailed service inspection. experience is very obvious! I have never received a more detailed service inspection. More

We are always treated so well here. Great people work here. They have always taken great care of us from the purchase of our car to all the maintenance. Great people work here. They have always taken great care of us from the purchase of our car to all the maintenance. More

Very friendly, Bill worked diligently to help get me what I needed in my price. This is my 3rd Kia from here. There must be a reason why I keep coming back. I needed in my price. This is my 3rd Kia from here. There must be a reason why I keep coming back. More

Cannot fully express my feelings in 15 words, sale was fine, service department bad experience fine, service department bad experience More