Coughlin Kia of Lancaster

Excellent car buying experience! Would definitely suggest others to buy there as well. A+++ Experience Would definitely suggest others to buy there as well. A+++ Experience More

Josh is an amazing salesman! He helped me get my first car there no issues, and helped me make the trade in process easy and painless! Definitely recommend! He helped me get my first car there no issues, and helped me make the trade in process easy and painless! Definitely recommend! More

Very thorough and helpful. Made time to fix things on my car that I hadn’t even scheduled time for, but still needed done. Made time to fix things on my car that I hadn’t even scheduled time for, but still needed done. More

Amazing customer service and made sure I was happy with everything ! Even got the car I wanted taken to their dealership ! everything ! Even got the car I wanted taken to their dealership ! More

I have been going to them for three years. Went to get my van service. Literally and Heather was so rude and disrespectful to me. I won’t take my van back there. When I asked a question about Went to get my van service. Literally and Heather was so rude and disrespectful to me. I won’t take my van back there. When I asked a question about my van because I was concerned. She was already running late because she was late getting her kid. More

Service dept. was very knowledgeable with the service my Kia needed. After reading several horror stories about other dealers giving customers the runaround and tr was very knowledgeable with the service my Kia needed. After reading several horror stories about other dealers giving customers the runaround and trying to skirt warranty work, they stepped up and were very willing to do a full investigation into my issues and correct any and all warranty work. More

Best experience we have ever had buying a new car! Aaron Bush and Ivy were awesome and we would definitely recommend Coughlin to anybody interested in buying a vehicle! Aaron Bush and Ivy were awesome and we would definitely recommend Coughlin to anybody interested in buying a vehicle! More

Great service and friendly staff, didn't have to wait to long, nice waiting area long, nice waiting area More

Always going toward Chevy, GMC and Dodge/Jeep I never thought to go Kia route ! When I say I couldn’t be happier that’s an understatement! When I walked into Coughlin Lancaster I was able to work with Pe thought to go Kia route ! When I say I couldn’t be happier that’s an understatement! When I walked into Coughlin Lancaster I was able to work with Pedro who was they most knowledge sales person I’ve worked with and I have bought a lot of cars! He was able to answer every question I threw his way and very patient with me and the process ! When it came down to it he stayed over to wait for me to get there driving 3 hours away and stayed till I was done with everything ! Made this who new experience great! More

Taylor KIA was great! Not impressed w Coughlin. Not friendly. Wait area No coffee no ice fountain machine Out of order.No snacks. Oranges that looked nasty. Nothing at any Not impressed w Coughlin. Not friendly. Wait area No coffee no ice fountain machine Out of order.No snacks. Oranges that looked nasty. Nothing at any of the oil changes. A water would have been good. 7 employees came through waiting area Not one spoke . I have bought 2 KIA Souls One was a 2019 (Taylor KIA) the other a 2022(Coughlin). Can’t say I will be back. Salesman was great. Service and waiting area not so much. More