Coughlin Kia of Lancaster

This was the first time I have purchased a car from this dealership. I was satisfied with the trade in and the cost of the new car. All electric cars are expensive. Everyone on the sales teams were great. dealership. I was satisfied with the trade in and the cost of the new car. All electric cars are expensive. Everyone on the sales teams were great. This is the first time I have dealt with the service department. I talked with Todd. He was very helpful; Identified the problem and secured the new tire. I was leaving town so they worked with me and I was ready to travel. Everyone I talked with in the service department was extremely positive and very helpful. I will continue to do business with them and recommend them to all my friends and family. More

Service was excellent. Todd Fox and the crew to care of all my needs. Will continue using The service department for many years to come. Todd Fox and the crew to care of all my needs. Will continue using The service department for many years to come. More

Awesome service department. Vehicle was done when promised. Staff is excellent. Thank you so much. Vehicle was done when promised. Staff is excellent. Thank you so much. More

They had the car for the entire month and gave us ZERO updates while not answering the 10 emails we sent asking for an update and also not returning any of the 20 voicemails we left their service departme updates while not answering the 10 emails we sent asking for an update and also not returning any of the 20 voicemails we left their service department asking for an update on the vehicle they said would be done in a week. More

John the service advisor was very helpful and friendly and answered all our questions and concerns and answered all our questions and concerns More

Our salesman Tyler really knows his cars. Not pushy and honest. This is my 5th Kia I’m a lifer Not pushy and honest. This is my 5th Kia I’m a lifer More

Speedy service and quality work. I’m happy with the service at Coughlin Kia of Lancaster. I’m happy with the service at Coughlin Kia of Lancaster. More

The service department is above and beyond with customer service. They listen to all your needs and wants. They have amazing staff and are top notch!!! Thanks guys for such great service. service. They listen to all your needs and wants. They have amazing staff and are top notch!!! Thanks guys for such great service. More

Todd was extremely helpful getting my car in for a part replacement. He was very kind and understanding when I explained the need to get it done very quickly and he managed to get the part and get the job replacement. He was very kind and understanding when I explained the need to get it done very quickly and he managed to get the part and get the job done in my time frame. He is the service manager every business should have! More

Kind, informative, responsive to questions, patient with explanations. Environment & comradery made the experience very pleasant explanations. Environment & comradery made the experience very pleasant More