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Coughlin Kia of Lancaster

Lancaster, OH

4.3
233 Reviews

2784 N Columbus St

Lancaster, OH

43130

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Showing 233 reviews

October 20, 2022

Kind, courteous, amazing customer service! From the moment you walk, or drive in, you are treated like you're the only customer. They communicate with you from beginning to end. More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Fox
October 19, 2022

Customer service is always careful to ensure your experience is fast, friendly and efficient. They always review with you what your service entailed. More

by mel.ward1888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Fox
October 08, 2022

They were extremely professional and helpful. I had a very good experience and would recommend them. More

by davist65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
September 27, 2022

Brandon’s Interest in providing an excellent service experience is very obvious! I have never received a more detailed service inspection. More

by srlmedipro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dawson
September 24, 2022

Very friendly, Bill worked diligently to help get me what I needed in my price. This is my 3rd Kia from here. There must be a reason why I keep coming back. More

by Trina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McCarthy
September 24, 2022

We are always treated so well here. Great people work here. They have always taken great care of us from the purchase of our car to all the maintenance. More

by Michelle Arata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I know them when I see them
September 24, 2022

Every one is friendly and got the service done quickly. Also gave me some info on up coming tire sales which I need. More

by Deebee529
Recommend Dealer
Yes
Employees Worked With
Todd.
Sep 26, 2022 -

Deebee529 responded

Service was done in timely matter. Todd was great. Getting new tires next month.

September 23, 2022

Cannot fully express my feelings in 15 words, sale was fine, service department bad experience More

by tswyers7490
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Mozack, Todd Fox
September 15, 2022

Since Coughlin has been in Lancaster I have gotten excellent service for my 2015 Kia Soul.I appreciate the expertise and courteous way they handle each customer. I recommend Coughlin every chance I ge More

by rice3878
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
September 12, 2022

Awesome staff. ..Bill and Keila are the best. Total honesty, cooperation and transparency. More than worth coming from out of state to do business with them! More

by tatcat2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill in Sales, Keila in Finance
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