Coughlin Marysville GM
Marysville, OH
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Great experience working with Brad Baker and the Coughlin team. Brad was knowledgeable, professional, thorough with timely follow up. I would definitely purchase another vehicle at Coughlin . team. Brad was knowledgeable, professional, thorough with timely follow up. I would definitely purchase another vehicle at Coughlin . More
Great people - unbelievable service. As we age, we find that our memory of "what it was like" in the good old days does not compare to the reality of where we are in the year 2020. There As we age, we find that our memory of "what it was like" in the good old days does not compare to the reality of where we are in the year 2020. There are so many disappointments in our interaction while trying to purchase a new car. I refuse to go back to the last dealership -- if their treatment was not illegal, it was certainly unethical. Brent Harbold and the entire crew of Coughlin Automotive, Marysville, have set a new standard. They are fair and honest - and there are no "surprises". The buying experience was flawless, and the service continues to amaze me. General Motors must be very proud of Coughlin Automotive. They are the reason I have just purchased my seventh Yukon. Keep up the good work. More
Brad Baker is awesome. The purchase of my new car was so smooth and he was so great to work with. They have a nice team and even though COVID has everyone extra cautious they made you feel comfortable. Than smooth and he was so great to work with. They have a nice team and even though COVID has everyone extra cautious they made you feel comfortable. Thanks again More
Recently purchased a 2015 suburban from here and had a great buying experience. The salesperson, Chris Jones was very friendly and knowledgeable everything went smoothly. I will definitely be back. great buying experience. The salesperson, Chris Jones was very friendly and knowledgeable everything went smoothly. I will definitely be back. More
I bought a used car to surprise my son for Christmas. He only has a learners permit so I must ride with him when he drives. We gave it to him Christmas Day and he was thrilled! 3 days later the transmissio only has a learners permit so I must ride with him when he drives. We gave it to him Christmas Day and he was thrilled! 3 days later the transmission goes out. At the time of purchase there was no negotiating of price because the car was “in great condition”. Upon contacting them that the transmission had gone out after driving very little, they refuse to help with the cost of repair. To top it off the general manager is “unavailable” every time I call and will only communicate through the salesman. Beware of dealing with this dealership! No concern that they basically sold a 15 year old a car that he now has to pay an additional $2500 to be able to drive. Merry Christmas Coughlin Automotive in Marysville. More
2016 Acadia We had a great experience with Dutch and Coughlin Marysville with a truck purchase, we decided to look at A new SUV to replace our Honda. Dutch Bivens We had a great experience with Dutch and Coughlin Marysville with a truck purchase, we decided to look at A new SUV to replace our Honda. Dutch Bivens helped us again and gave us a very fair deal on our Honda Accord in trade. Shortly after the sale, they stood behind a tire replacement after one of four tires had a sidewall puncture and slow leak. Additionally, they stood behind the side impact sensor warning that tripped just after we took the vehicle home. They ordered and replaced the sensor at no charge. Great service and earned our business. More
Truck Purchase Silverado 1500 I am a repeat customer, so I interacted with Dutch using email. He was responsive and we agreed on the numbers in principle. After work I drove up to I am a repeat customer, so I interacted with Dutch using email. He was responsive and we agreed on the numbers in principle. After work I drove up to talk with him, did a quick test drive and home I went with a new truck. Definitely recommend Coughlin Marysville and working with Dutch Bivens. He is the finance manager so you can get stuff done quickly with not a lot of fuss. Definitely use if you are a serious buyer! More
Vehicle service and test drive I recently took my truck to Coughlin of Marysville for service and as always everyone was professional and courteous that we talked to. While we were I recently took my truck to Coughlin of Marysville for service and as always everyone was professional and courteous that we talked to. While we were waiting Chris Jones did a great job showing us a couple vehicles and letting us take them for a test drive. More
Purchase of 2019 Buick Envision. Fabulous experience as alw 20q9 Buick Envision was my third car purchased from Coughlin Chevrolet. Chris Jones is my favorite sales person through whom I purchased all my cars 20q9 Buick Envision was my third car purchased from Coughlin Chevrolet. Chris Jones is my favorite sales person through whom I purchased all my cars with. Service at Coughlin Chevrolet is magnificent. More
A/C fix Recently took my vehicle in for service as my A/C had stopped working (turned out to be a leak in one of the lines). Everyone in the service departme Recently took my vehicle in for service as my A/C had stopped working (turned out to be a leak in one of the lines). Everyone in the service department was great to work with especially Mac Fuller, he kept me informed through the entire process, answered all my questions and was a pleasure to work with! Thanks Mac! More

