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Coulter INFINITI - Service Center

Mesa, AZ

4.8
407 Reviews

407 Reviews of Coulter INFINITI - Service Center

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August 08, 2025

Scott Shaffer, service manager, provided excellent service. He always goes over and above in the service he provides. I highly recommend him and Coulter Infiniti’s service department because of Scott! More

by firstairbornegrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Coulter INFINITI responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Coulter INFINITI to be a positive one. Please don't hesitate to reach out if you need anything else.

Aug 10, 2025 -

Coulter INFINITI responded

Firstairbornegrp, we're so glad that Scott was able to go above and beyond your expectations! We hope to see you soon!

August 08, 2025

Scott Shaffer, service manager, provided excellent service. He always goes over and above in the service he provides. I highly recommend him and Coulter Infiniti’s service department because of Scott! More

by firstairbornegrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Coulter INFINITI responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Coulter INFINITI.

Aug 10, 2025 -

Coulter INFINITI responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Scott. Have a great day!

August 05, 2025

The experience at this dealership was terrific! Kudos to Jose who was the epitome of professional excellence. He took care of me from start to finish. No complaints whatsoever. Check them out becau More

by Ebony Qu-Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Coulter INFINITI responded

Thanks for sharing about your experience with Coulter INFINITI. We appreciate your business and hope to see you again soon!

August 05, 2025

There’s not enough words I can say to show how grateful and appreciative I am with the TOP notch service I continuously receive from Service Advisor, Mike Rios. He is the reason why I trust and continue to More

by T Berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Coulter INFINITI responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Coulter INFINITI!

July 29, 2025

Always great service and expertise. 2nd cap purchasef with them since 2018. Highy recomended. Nopressure. More

by wmarkclark290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Coulter INFINITI responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Coulter INFINITI, we look forward to having you as a valued customer for many years to come!

July 29, 2025

The service advisor (Scott) did a fantastic job explaining the process of getting my vehicle serviced and kept me informed along the way. More

by lemsyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvia Green
Jul 30, 2025 -

Coulter INFINITI responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 24, 2025

Scott is excellent and extremely helpful. All the staff members were accommodating and helpful. Thank you! More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Coulter INFINITI responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 23, 2025

Nice and easy scheduling and service. As always the process was quick and easy. Thank you. More

by todd.engle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Coulter INFINITI responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Coulter INFINITI.

July 22, 2025

Trouble free service. Scott is helpful and knowledgeable. The service staff is courteous. Vehicle was finished on time, on budget. Been using Coulter Infiniti service More

by Steve B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Coulter INFINITI responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 16, 2025

I came into the service dept at the dealership last minute, and end of day. Jose Torrero was amazing and made it happen. I was worried I couldn’t make my business seminar the next day. My car wasn’t st More

by Frank Bowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Coulter INFINITI responded

Hello Frank Bowen, thank you; we appreciate your feedback! We're glad to hear Jose delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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