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Coulter INFINITI - Service Center

Mesa, AZ

4.8
389 Reviews

389 Reviews of Coulter INFINITI - Service Center

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March 19, 2025

Always responsive to any issues with car and Mike Rios always goes above and beyond to provide great customer service! More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Coulter INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

March 08, 2025

I want to thank Coulter Infiniti for making my service visit GREAT! It all started when my kid got stuck on the side of the road, she call the service department and EVERYONE was super friendly and attent More

by martinez24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Said
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Coulter INFINITI responded

Martinez24, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 06, 2025

I like to thank Scott Schafer and the Coulter service department top notch. If you require any service on your Infinity you can rest assured that Scott is the difference between average and professional! More

by Don Barker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Coulter INFINITI responded

Hello Don Barker, thank you; we appreciate your feedback! Scott always strives to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Coulter INFINITI!

March 03, 2025

I always get excellent service and the staff is great. Would recommend this dealership to anyone. More

by cedricgregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Coulter INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Coulter INFINITI!

March 01, 2025

Coulter Infiniti takes great care of the customers by keeping the employees that make us happy! Oops.... I just gave away their secret to success! Mike Rios Mary Ann Sylvia Henry S Matt G Just to More

by stphnbelcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Said
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nader Ghobrial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Goudarzi
March 01, 2025

We had a "check engine" light come on and called Coulter right away. They were able to get it in the next day and assessed it that afternoon. Mike Rios from their service dept stepped me through everything More

by jdholte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Coulter INFINITI responded

Jdholte, we're so glad that we were able to go above and beyond your expectations! We're glad to hear Mike delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 24, 2025

Top notch service in a timely manner. I highly recommend Toby and Coulter to other infiniti owners. More

by mghargartenjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Coulter INFINITI responded

Mghargartenjr, we're happy to hear you had such a positive experience with our team and Toby! We're looking forward to your next visit with us!

February 20, 2025

Easy to book an appointment online and plenty of appointment times to work with you schedule. More

by sweetieowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Coulter INFINITI responded

Sweetieowens, thank you so much for the positive review! If you have any further questions, please don't hesitate to reach out!

February 12, 2025

Coultier has a friendly, knowledgeable service staff who have consistently provided quality service on our QX80. More

by xmetal68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Coulter INFINITI responded

Xmetal68, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 12, 2025

Very timely and check me updated and my car was washed and vacuumed it was a very easy More

by marcellehurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Coulter INFINITI responded

Marcellehurst, we are so pleased you enjoyed your visit to Coulter INFINITI! Thank you, and have a fantastic day!

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