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Coulter INFINITI - Service Center

Mesa, AZ

4.8
389 Reviews

389 Reviews of Coulter INFINITI - Service Center

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November 28, 2024

I trust my car Infiniti only! They are courteous and know what they are doing! More

by Camy1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Hi Camy1008, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2024

Service Center has been the Best! Great customer service and only work with Mike Rios! He is the reason for me continuing my loyal business!! He’s the Best!! More

by Scmontg3169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Hi Scmontg3169! We're so happy we were able to help you out! We're glad to hear Mike delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 27, 2024

Toby and his team were very kind and communicated very well. He went above and beyond what I expected from them. To y listened to all my concerned and took care of everything! I would highly recommend thi More

by Racheal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Hi Racheal, thank you so much for your positive comments about Coulter INFINITI and Toby ! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 22, 2024

I have been bringing my 2003 Infiniti FX35 to the Service Dept here for over 2 years and the Service team is amazing! My contact Mike Rios is the best in the business, always an awesome experience and I wal More

by christopher_davis_1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Christopher_davis_1975, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 16, 2024

Great customer service and quality of work. Staff is very friendly and want to ensure you have the best service. More

by mdm3311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Mdm3311, we are so pleased you enjoyed your visit to Coulter INFINITI! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2024

Friendly people. Great location great service and sales departments purchased r5 vehicles from them nice waiting area More

by Frank hagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Hi Frank Hagan, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2024

they are nice , accomodating and honest. they have quick service and yhere is snack while you wait More

by alantorrenueva2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Alantorrenueva2, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

November 15, 2024

Great service in a jam! I had a dead battery in my Q60 and drove into the Service Drive without an appointment. Jose Torrero greeted me immediately, he was super courteous More

by PT Mattice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Pt Mattice, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coulter INFINITI. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 12, 2024

Mike Rios is great. Very helpful. Wish the dealership was as good as he is. More

by tomp4872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Stoor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Tomp4872, thank you so much for the positive review! We look forward to your next visit! Take care!

November 06, 2024

I have been going to Coulter Infiniti for almost 10 years and they are the best service dealer I’ve ever worked with. My service manager, Scott Shaffer, is the best in the business. Professional, responsive, More

by Dan K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Dan K, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coulter INFINITI with Scott and the team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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