
Country Hyundai Genesis
Northampton, MA
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1,241 Reviews of Country Hyundai Genesis
No circus act! I've been to a lot of dealerships and it's all a circus act. They get you in the door and then while you are there everything is different and not wha I've been to a lot of dealerships and it's all a circus act. They get you in the door and then while you are there everything is different and not what they told you on the phone. When I got to country Hyundai I was nervous for the same act all dealerships on the street gave me but they were different. Best experience I've ever had. You tell them what you want and price and they get you what you want without the back and forth game and all hidden fees. I worked with Luis and Chris and they were absolutely amazing. I would recommend them to anyone that was looking for any automobile. This was the best experience I've ever had and left the dealership happy and not stressed out. Thank you very much for everything!!! More
Amazing experience Worked with Luis and he was amazing. Simple and easy to purchase a Tucson. I would recommend anyone to buy a vehicle from Country hyundai. Worked with Luis and he was amazing. Simple and easy to purchase a Tucson. I would recommend anyone to buy a vehicle from Country hyundai. More
Quick, Courteous, Clean Car I've had some awful experiences with this dealership in the past, but they have attempted to remedy the situation each time. I was reluctant to go bac I've had some awful experiences with this dealership in the past, but they have attempted to remedy the situation each time. I was reluctant to go back, but they are in a convenient location and I didn't want to drive out of my way to get service. This time I waited in the lobby and did a little work on my laptop rather than rely on the shuttle service. My car was serviced and washed relatively quickly, and I was back on my way. I'll be going back next week for some additional service, and hopefully that experience will be good as well. More
They are always on my side I went to help my sister at the dealership because she was having concerns with some service issues and when she went in she had no intentions of buyi I went to help my sister at the dealership because she was having concerns with some service issues and when she went in she had no intentions of buying a new vehicle (and neither was i). After some research and conversations with the sales gentleman it was in my sisters best interest to purchase new. They really went above and beyond to make sure she was in the best spot she could be in to make sure she wouldnt flop upside down. In addition, they REALLY took care of me. I have worked with them so many times by now and have returned so many times because of how well they treat me. I am not only a female, but i am also a human and a wife, but they treat me like family and for that reason i return back because in that industry its not too often you get treated like that anywhere. We will continue spreading our loyalty but also continue encouraging others to do business here because of how they do business with others. Do one business transaction and i guarentee you will shop here again!! Scott is by far the best sales person in the world!! When i returned to buy my car because they knew i got a job that drove a lot of miles Chris Schulz wasnt even my sales rep but he made sure my car was detailed and ready because Scott was off for the day. They all just work so collectively well together to take care of me and its so greatly appreciated!! More
Treats you like a human not like a shopper Theres something to be said when you have no intention to go to the dealership than to support a family member and you end up walking out with a car. Theres something to be said when you have no intention to go to the dealership than to support a family member and you end up walking out with a car. Why? Because the sales people arent pushy, they provide you with the information, give you the facts, will go the extra mile to be polite kind and honest, and will also be supportive and detailed when needed. This dealership is something i have yet to experienced and the humans inside of it are also something i have never experienced. They are abnormal, but in a very very honorable way and they deserve a recognition that is hard to provide in a review. Go see them and i am sure it wont be the last time you return to buy a vehicle. More
First Time, will be Long time Brought my 2012 Azera in for regular maintenance and figured I would need a cabin filter, but was told I didn't. When does a dealership do this? Was Brought my 2012 Azera in for regular maintenance and figured I would need a cabin filter, but was told I didn't. When does a dealership do this? Was fully explained what was done and proactively what I will need in the future. More
Great buying experience! I just bought a new Hyundai from Bill McHugh at County Hyundai and had a great experience! Super nice, helpful, and fair. Would recommend to friends a I just bought a new Hyundai from Bill McHugh at County Hyundai and had a great experience! Super nice, helpful, and fair. Would recommend to friends and neighbors!! More
Amazing Experience I have previously bought from this dealership and I would do it again and again. The staff is so friendly and welcoming and they always ensure you get I have previously bought from this dealership and I would do it again and again. The staff is so friendly and welcoming and they always ensure you get the car you want! Scott is the best sales person there. More
Excellent experience Bill was knowledgeable and convertational as well as helpful in taking me for test drives and allowing me to convince myself of the car that I wanted Bill was knowledgeable and convertational as well as helpful in taking me for test drives and allowing me to convince myself of the car that I wanted to purchase. Negotiating with Bill and all Country Hyundai personnel was very courteous, professional and fair. The overwhelmingly positive experience that I had at Country Hyundai was a decisive factor for me as I was considering a several excellent cars at the time. I would highly recommend. More
My engine was making an unusual noise. The staff in the Service department are professional, honest and prompt. The moment they learn the problem, they call and explain providing options to The staff in the Service department are professional, honest and prompt. The moment they learn the problem, they call and explain providing options to move forward. More